Job Description: Role: Senior tech delivery Lead Role Key Responsibilities • Lead end to end delivery of SAP SuccessFactors PMGM, Compensation, and Variable Pay solutions, ensuring alignment with business goals and timelines. • Act as the single point of contact for onshore and GCC offshore teams, ensuring strong coordination, communication, and accountability across all delivery streams. • Own and drive build, testing, and PRR (Production Readiness Review) technical activities, ensuring quality, compliance, and timely execution • Govern solution design, configuration, integrations, and data migration to ensure scalable and robust implementations. • Manage release planning, defect management, and risk mitigation to ensure predictable and high quality delivery outcomes. • Collaborate closely with business stakeholders, functional leads, and architects to translate business requirements into technical solutions • Ensure adherence to delivery standards, best practices, and governance frameworks across all phases of implementation. • Drive continuous improvement through automation, standardisation, and optimisation initiatives within the delivery lifecycle. • Support multi country/global deployments, ensuring compliance with regional and organisational requirements. • Provide leadership and mentoring to offshore teams, fostering capability development and delivery excellence. ____ Required Skills & Experience • 10 years of overall IT experience with strong expertise in SAP SuccessFactors. • Proven experience in delivering SAP SuccessFactors modules: PMGM, Compensation, and Variable Pay. • Strong understanding of SuccessFactors architecture, integrations (SAP CPI/PI/PO), and data models. • Hands on experience in configuration, releases, and production support. • Experience in managing distributed (onshore/offshore) delivery teams. • Solid understanding of testing strategies, PRR processes, and release management. • Strong stakeholder management and communication skills, with ability to engage senior leadership. • Experience in Agile/Hybrid delivery models. ____ Preferred Qualifications • SAP SuccessFactors certifications (PMGM and/or Compensation/Variable Pay preferred). • Experience in large-scale enterprise implementations, preferably in banking/financial services. • Exposure to People Analytics and reporting solutions. • Familiarity with governance frameworks, compliance, and audit requirements. ____ Key Success Metrics • On-time, high-quality delivery of FY26 initiatives. • Defect leakage and production stability. • Stakeholder/customer satisfaction. • Efficiency improvements through standardisation and automation. • Effective coordination across onshore and offshore teams.
