Brief Description About the Role Securecorp has an exciting opportunity for a Permanent Part-Time Level 2 Security Officer at a high-profile retail site on the northern Gold Coast. This customer-focused role is ideal for an experienced retail security professional who enjoys working in a dynamic environment. You'll be responsible for maintaining a safe and welcoming environment while delivering exceptional customer service and responding effectively to incidents and emergencies. This position requires availability to work Saturdays and Sundays and offers the opportunity to expand your skills through control room duties, with genuine career progression opportunities within Securecorp. Benefits Saturday and Sunday penalty ratesFirst Aid AllowanceAccess to Employee Assistance Program (EAP)Employee wellbeing platform with health checks and major brand discountsAnnual review of Security Services Industry Award ratesEmployee rewards and recognition programsOngoing training, development, and career progression opportunitiesOpportunity to gain experience working in the Control Room Key Responsibilities Maintain a professional security presence in a busy retail environmentDeliver exceptional customer service to retailers, staff, and members of the publicConduct foot patrols, access control, and site monitoringOperate control room systems, including CCTV and alarm monitoring (where required)Respond promptly to incidents, alarms, and emergenciesIdentify, assess, and manage security risksComplete accurate incident reports and maintain site documentationLiaise with centre management, tenants, contractors, and emergency services Skills & Experience Current Security Licence with Unarmed and Crowd Control functions (essential)Previous retail security experience (essential)Current First Aid & CPR CertificateControl Room Licence (highly regarded)Strong written and verbal communication skillsProfessional presentation and customer-focused approachAbility to work independently and as part of a teamAvailability to work Saturdays and Sundays About Securecorp Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds. We are committed to creating an inclusive workplace where everyone is valued and respected. We invest in our people by providing ongoing training, career development, and opportunities to progress into specialist and leadership roles. Security Master Licence: 3318865
