Are you constantly saving TikTok trends and filming content on your phone and thinking of your next creative idea? We're looking for a passionate Social Media & Content Coordinator to help bring our growing dessert brand to life online. This hands-on role combines content creation, community management and social media marketing. Reporting into the Marketing Manager, you will be responsible for creating engaging content across Instagram, TikTok and Facebook, interacting with our online community, identifying emerging trends and assisting with paid social campaigns. Unlike a traditional marketing role, you'll spend time in our stores and head kitchen capturing content, showcasing new products and helping tell the stories behind our brand. From filming viral-worthy reels to covering store openings and product launches, no two days are the same. This role is approximately 16–24 hours per week and requires someone who can jump straight in. A small portion of your weekly hours will be dedicated to daily community management, ensuring our social channels remain active, responsive and engaging. Key Responsibilities: Social Media Management & Community Engagement Manage and maintain the company's social media presence across Instagram, TikTok and Facebook. Monitor and respond to messages, comments and customer interactions in a timely and professional manner. Engage with our online community and reshare relevant user-generated content that aligns with the brand. Monitor social media performance, engagement and audience growth. Content Creation Plan, create and publish engaging social media content including videos, photography, reels, stories and posts. Capture content in stores, at events, product launches and other brand activations. Edit content to ensure it is engaging, on-brand and optimised for each platform. Assist with content calendars and social media planning. Strategy & Trends Contribute ideas and recommendations to build the social media strategy. Stay up to date with social media trends, platform updates, viral content and emerging opportunities. Identify creative ways to increase reach, engagement and brand awareness. Paid Advertising Support Assist with the implementation and management of paid social campaigns across Meta and TikTok when required. Support campaign reporting and performance analysis. About You You will enjoy this role if you are someone who: Has a strong understanding of social media platforms and current content trends. Loves creating engaging, entertaining and visually appealing content. Has a good eye for photography, videography and visual presentation. Is confident filming, editing and producing content for social media. Can turn ideas into creative stories that connect with audiences. Is proactive, organised and able to manage multiple projects. Enjoys working both independently and collaboratively. Is enthusiastic about hospitality, food and consumer brands. Skills & Qualifications Currently studying or have completed studies in Marketing, Communications, Social Media Management, Content Creation or a related field. Experience creating content for Instagram, TikTok and Facebook. Strong video editing and content creation skills. Understanding of social media best practices and platform-specific content formats. Experience with paid social advertising is desirable. Excellent written and verbal communication skills. Ability to capture high-quality photo and video content that is aesthetically pleasing and aligned with brand standards. Why Join Us? Work with a growing and well-loved hospitality brand. Opportunity to build your content portfolio with a recognised hospitality brand. Create content that is seen and enjoyed by thousands of customers every week. Be part of exciting store openings, product launches and brand campaigns. Flexible part-time position with opportunities to develop and grow your marketing career.
