Looking for flexibility without compromising your career? If you're an experienced Credit Analyst, Client Services Manager, Parabroker or Broker Support professional, this could be the opportunity you've been looking for. We're a growing Loan Market brokerage entering an exciting stage of expansion and we're looking for an experienced lending professional to become an integral part of our business. This is more than a support role. You'll become the trusted right-hand person to the Director, taking ownership of the client journey from application through to settlement while helping build a business with ambitious long-term growth plans. If you enjoy working in a fast-paced environment, love residential lending and genuinely care about delivering exceptional customer experiences, we'd love to hear from you. About the Role As our Senior Credit Analyst / Client Services Manager, you'll manage the operational side of the brokerage and ensure every application progresses efficiently from enquiry through to settlement. Your responsibilities will include: Managing residential home loan applications from submission to settlement Packaging and preparing loan applications Liaising with banks, lenders, clients, solicitors and third parties Following up supporting documentation and outstanding conditions Managing the CRM and maintaining accurate client records Completing lender submissions and monitoring application progress Ensuring compliance requirements are met Delivering outstanding customer service throughout the lending journey Supporting the Director with workflow management and daily operations Why Join Us? This is an opportunity to join a business at the beginning of an exciting growth journey. You'll work directly alongside the business owner, have genuine input into how the business evolves and become a valued member of a close-knit team. We offer: Flexible three-day work week Family-friendly working environment Competitive salary plus Superannuation based on experience Long-term career stability Opportunity to grow as the business expands Supportive leadership that values your contribution Modern systems and streamlined processes About You You'll already understand how a mortgage brokerage operates and be comfortable managing files with minimal supervision. We're looking for someone who has: Previous experience in a mortgage brokerage as a Client Services Manager, Credit Analyst, Broker Support Officer or Parabroker Strong knowledge of residential lending and loan packaging Excellent attention to detail and organisational skills Outstanding communication and relationship-building skills A proactive approach with the ability to manage competing priorities Confidence using CRMs and lender systems A genuine desire to build a long-term career with a growing business Highly Regarded Experience with MyCRM or similar broker CRM platforms Ability to speak Hindi and/or Punjabi to support our diverse client base Who We're Looking For We're looking for someone who values quality over quantity. Someone who enjoys building lasting client relationships, takes pride in producing exceptional work and wants to be part of a business where their contribution genuinely matters. Whether you're returning to the workforce, looking for greater flexibility or simply searching for the right long-term opportunity, we'd love to hear from you. Apply Now If you have mortgage broking, broker support, credit analysis or client services experience and you're ready to join a growing Loan Market business, click Apply Now. All applications will be treated with the strictest confidence.
