About the role Custom Jewellery Designs is seeking a Sales Assistant to join our team in Hillarys, WA. This is a casual position that offers flexibility whilst providing excellent customer service in a dynamic retail environment. As a Sales Assistant, you will be the face of our business, helping customers find the perfect jewellery pieces whilst creating memorable shopping experiences. This role is essential to our success, as you'll be instrumental in driving sales, building customer relationships, and maintaining the high standards our brand is known for. Key responsibilities: Greet customers warmly and assist them in finding jewellery items that suit their needs and preferences Provide detailed product knowledge and information about our custom jewellery collections, materials, and craftsmanship Process sales transactions accurately using the point-of-sale system Handle cash, card payments, and other payment methods with precision and integrity Maintain a clean, organised and visually appealing shop floor and display areas Stock shelves and replenish inventory as required Address customer enquiries and concerns professionally, resolving issues where possible Achieve individual and team sales targets Support the team in promotional activities and special events What we're looking for: Previous retail or customer service experience is desirable, though we welcome enthusiastic individuals willing to learn. Excellent communication and interpersonal skills with a genuine passion for helping customers A well-presented appearance and professional demeanour Ability to work both independently and as part of a team Strong numeracy skills and comfort handling cash and card transactions Attention to detail and organisational abilities Flexibility to work weekends and public holidays as required in retail A genuine interest in jewellery and fashion is an advantage What we offer: Working at Custom Jewellery Designs means being part of a passionate family team dedicated to creating beautiful, custom pieces. We offer a welcoming and supportive work environment where your contribution is valued. As a casual employee, you'll enjoy scheduling flexibility that works around your lifestyle, allowing you to balance work with other commitments. We provide staff discounts on our jewellery collections, giving you the opportunity to enjoy our beautiful designs. Additionally, we invest in our team through ongoing training and development , helping you build valuable retail skills and product knowledge that will enhance your career prospects. Needs to be able to work alternate Saturdays. About us: Custom Jewellery Designs is a family-owned premier jewellery retailer specialising in custom, handcrafted pieces that celebrate individuality and personal style. With a commitment to quality craftsmanship and exceptional customer service, we've established ourselves as a trusted destination for customers seeking unique, custom-designed jewellery. Our team is dedicated to making every customer interaction special, and we pride ourselves on creating lasting relationships with those we serve. We believe in supporting our staff and fostering a positive workplace culture where creativity and customer focus thrive. Apply now: If you're ready to join our team and deliver outstanding customer service in a vibrant retail setting, we'd love to hear from you. Please submit your CV and a brief cover letter outlining your retail experience and why you're interested in this role. We look forward to meeting you soon!
