About the role CareWA Services is seeking a compassionate and dedicated Case Manager - NDIS Sector to join our growing team in Myaree, WA . This is a full-time position that plays a vital role in supporting individuals with disabilities to achieve their goals and maximise their independence through the National Disability Insurance Scheme (NDIS). As a Case Manager, you will be at the forefront of delivering person-centred support, building meaningful relationships with participants, and coordinating comprehensive care plans that enable positive life outcomes. Key responsibilities Conduct comprehensive assessments of participant needs, goals, and aspirations to develop individualised support plans aligned with NDIS objectives Coordinate and manage support services, ensuring participants receive appropriate and timely interventions Establish and maintain strong, trusting relationships with participants and their families or carers Monitor participant progress against agreed goals and adjust support strategies as required Liaise with external service providers, medical professionals, and community organisations to ensure holistic support delivery Prepare and maintain detailed case notes and documentation in compliance with NDIS requirements and organisational policies Advocate for participant rights and ensure their voice is central to all decision-making processes Identify and address barriers to participation, inclusion, and access to community resources Participate in team meetings and contribute to continuous service improvement initiatives Support participants to build their capacity and independence over time What we're looking for Tertiary qualification in Social Work, Disability Services, Aged Care, Nursing, Psychology, or a related discipline (Not essential but preferred) Demonstrated experience working in the disability sector, NDIS environment, or community services Strong understanding of the NDIS framework, participant planning processes, and support coordination principles Excellent interpersonal and communication skills with the ability to engage sensitively with participants from diverse backgrounds Proven ability to develop and maintain professional relationships with participants, families, and external stakeholders Strong organisational and time management skills with the ability to manage multiple cases effectively Proficiency in using IT systems and electronic case management software Current Working with Children Check (or willingness to obtain) and a valid Australian driver's licence Demonstrated commitment to person-centred practice and social justice principles Ability to work both independently and collaboratively within a team environment Preferred: Experience with outcome measurement and data collection in disability support services What we offer CareWA Services is committed to supporting the wellbeing and professional development of our team members. We offer a competitive salary package commensurate with experience and qualifications. Additional benefits include: Comprehensive professional development and training opportunities to support your career progression A supportive, inclusive workplace culture that values diversity and promotes work-life balance Ongoing supervision and mentoring to support your professional growth A team that is passionate about making a real difference in the lives of people with disabilities About us CareWA Services is a leading aged and disability support organisation committed to providing quality, person-centred care and services to individuals across Western Australia. We believe in empowering people to live fulfilling, independent lives within their communities. Our mission is to deliver compassionate, professional support services that respect the dignity, rights, and aspirations of every person we work with. We foster a workplace culture that values integrity, innovation, and genuine commitment to improving lives. As an organisation, we are dedicated to promoting inclusion, supporting diversity, and maintaining the highest standards of care and service delivery. Apply now To apply for this exciting opportunity, please submit your CV, a cover letter outlining your relevant experience, and contact details for two professional referees. We encourage applications from all qualified candidates and are committed to creating an inclusive recruitment process. If you require any adjustments or alternative formats of key information at any stage of the recruitment process, please don't hesitate to get in touch with us. carewaservices.com.au
