National Account Manager – Retail Are you an experienced National Account Manager or Key Account Manager professional looking to take ownership of major retail customers while helping shape the future growth of a nationally recognised FMCG business? This is an exciting opportunity to join a collaborative and commercially driven organisation where you'll be empowered to build customer partnerships, drive profitable growth and influence the strategic direction of the retail channel. About the Company Our client is a globally backed FMCG business with an established portfolio of premium consumer brands and a growing presence across the Australian retail market. Combining international capability with local manufacturing and commercial expertise, they supply leading retailers, foodservice operators and wholesale partners nationwide. With continued investment in their retail business, they are seeking a commercially minded National Account Manager to lead strategic customer relationships and identify new growth opportunities across the retail channel. About the Role Reporting to the Head of Sales – Retail, you will take ownership of several nationally significant retail customers while developing strategies to accelerate profitable growth across the portfolio. This role offers a blend of strategic National Account Management and Business Development, with a strong focus on growing existing partnerships while identifying new commercial opportunities across grocery and retail channels. Working collaboratively with Marketing, Finance, Supply Chain and Operations, you'll develop customer growth plans, negotiate commercial agreements and deliver sustainable sales and margin growth. Key Responsibilities Manage strategic relationships with major national retail customers. Develop and execute customer growth strategies across key retail channels. Identify and secure new business opportunities to expand distribution and market share. Lead commercial negotiations, annual trading terms and joint business planning. Drive category growth through portfolio optimisation and promotional effectiveness. Develop customer-specific business plans aligned to commercial objectives. Analyse customer performance, profitability and promotional investment. Partner with cross-functional teams to deliver outstanding customer outcomes. Identify opportunities to improve route-to-market effectiveness and channel performance. About You Experience within FMCG Sales, National Account Management or Key Account Management, with exposure to major Australian retailers. Proven experience managing strategic retail customers, including Woolworths and/or Coles. Strong commercial negotiation, relationship management and account development capability. Demonstrated success delivering profitable sales growth through customer and category development. Experience developing customer strategies, annual business plans, pricing and promotional initiatives. Strong commercial and financial acumen, with the ability to interpret data, identify opportunities and drive profitable outcomes. Exposure to the food, beverage or broader consumer goods industry will be highly regarded. Experience working within imported products, commodity-driven categories or complex supply chain environments will be advantageous. To be successful in this role, you will be an entrepreneurial and commercially minded professional who is hands-on, adaptable and resilient, with the ability to thrive in a fast-paced environment and build strong customer partnerships. What's on Offer Opportunity to manage some of Australia's largest retail customers. Work with a premium portfolio of recognised FMCG brands. High visibility role with direct access to senior leadership. Collaborative and supportive team environment. Genuine opportunity to influence strategy and drive commercial outcomes. Long-term career development within a growing organisation. For more information, please contact Katie at Katie@millerleith.com.au . By engaging Miller Leith for recruitment services and/or career support, you are agreeing to our Privacy Policy and Candidate Consent Form. For more information, please contact hello@millerleith.com.au. Privacy Policy: https://www.millerleith.com.au/privacy/ Consent Form: https://www.millerleith.com.au/candidate-consent/ Consultant katie@millerleith.com.au Reference number: 7665 Profession:SalesNational Account Manager/Executive Company: Miller Leith Date posted: 6th Jul, 2026
