A hands-on field service role installing, maintaining, and repairing pump systems Your new company Join a long-standing, Australian-owned business with a strong reputation for delivering high-quality pumping and mechanical system solutions. With established operations across Victoria and a growing footprint, the company offers a supportive team environment, modern facilities, and a strong focus on training, safety, and continuous improvement. Your new role As a Field Service Technician, you will be responsible for delivering on-site installation, servicing, and maintenance of pump systems across various customer sites. Based out of Hoppers Crossing and in the field, youll play a key role in ensuring systems operate efficiently while providing excellent customer service. Your day-to-day will include: Managing on-site installations, repairs, servicing, and testing Diagnosing faults and delivering effective solutions Completing commissioning, maintenance, and breakdown work Preparing detailed service reports and maintaining accurate records Liaising with customers to understand requirements and provide recommendations Ensuring all work is completed safely and to industry standards Building strong client relationships and supporting a high level of customer satisfaction What you'll need to succeed Experience in mechanical systems, pumps, plumbing, or similar Fitting & turning or mechanical trade background (advantageous) Electrical disconnect/reconnect or A-grade licence (desirable) Strong troubleshooting and fault-finding ability Ability to manage competing priorities in a fast-paced environment Solid communication skills and customer-focused approach Tech-savvy with experience using reporting or field service systems What you'll get in return Competitive hourly rate of $45 $55 per hour super Permanent, full-time role with job security Fully equipped service vehicle and tools provided Ongoing training and professional development opportunities Supportive team culture with strong company values Opportunity for career progression within a growing organisation Diverse, hands-on work across a range of sites and projects What you need to do now Please hit apply now, or for a confidential discussion please call Kate Gravina on 0477 957 379 or email your CV to Kate.Gravina@hays.com.au 2996729
