Provide crisis support, intake, and case coordination for women experiencing domestic and family violence. Your new company Our client is a not-for-profit community organisation delivering specialist support services to individuals impacted by domestic, family, and sexual violence across regional Queensland. With a strong values-based approach, the organisation is committed to enhancing safety, dignity, and recovery through holistic, trauma-informed care and community Your new role Provide intake, triage, and crisis response to individuals accessing the service Deliver therapeutic counselling and ongoing case management support Conduct risk assessments and develop safety plans to support client wellbeing Develop and coordinate case plans with clients and key stakeholders Support women and families experiencing complex and high-risk situations Provide referrals and connect clients with appropriate community services Build and maintain strong relationships with internal teams and external stakeholders Provide court support and advocacy on a rotational basis Maintain accurate client records and complete reporting and administrative requirements Participate in supervision, team meetings, and professional development Work collaboratively to deliver high-quality, client-centred services What you'll need to succeed Relevant qualification in Social Work, Psychology, Social Sciences, or Counselling (with registration or eligibility)Experience working with women and/or children impacted by domestic and family violenceStrong understanding of trauma-informed practice, crisis response, and risk assessmentKnowledge of relevant legislation, including DFV frameworksExcellent communication and interpersonal skillsAbility to manage complex caseloads and sensitive situationsStrong organisational and administrative skillsIntermediate computer skills including Microsoft OfficeCurrent drivers licence, Blue Card, and National Police Check (or willingness to obtain)Ability to work effectively with diverse communities What you'll get in return This is an opportunity to join a purpose-driven organisation where your work will have a direct and meaningful impact on the safety and wellbeing of women and families in the community. Youll be part of a supportive, collaborative team environment that values professional growth and continuous improvement. With access to supervision, training, and development opportunities, this role offers both career progression and the chance to make a lasting difference. What you need to do now If youre interested in this role, applications can be submitted via the apply now button. Please ensure you are submitting an up-to-date CV. If you have any further questions, please contact Jessica Kelleher on 07 4960 1126. If this job isnt quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.2998648
