Job Description We are seeking a highly motivated and detail-oriented Security Operations Centre (SOC) Operator to join our team within a critical data centre environment. This role is responsible for real-time monitoring of high-volume CCTV systems, access control platforms, and security alarms to ensure the safety, security, and integrity of the facility. You will play a key role in detecting, assessing, and responding to incidents, while supporting on-site & business security operations and maintaining compliance with established procedures. What will you do: Monitor high-volume CCTV systems and detect abnormal or suspicious activity Manage and respond to security alarms, incidents, and access control events Operate and oversee electronic access control systems (e.g. IDACS) Coordinate incident response, including escalation to on-site teams and emergency services Maintain accurate logs, reports, and incident documentation Provide remote support to security personnel, contractors, and staff Ensure compliance with security policies, procedures, and regulatory requirements Support audits, investigations, and continuous improvement initiatives About You Proven experience in high-volume CCTV monitoring within a security role Experience in data centres, critical infrastructure, or high-security environments (highly regarded) Strong situational awareness and ability to assess risk quickly Excellent communication and reporting skills Ability to work in a fast-paced 24/7 operations environment High level of integrity, professionalism, and attention to detail Comfortable working with multiple systems and technologies simultaneously
