Customer Service and Sales based in Coffs Harbour Your new company We're partnering with a respected financial services organisation seeking a confident and customerfocused Customer Service & Sales Consultant to join their team based in Coffs Harbour. Your new role This is a Customer Service and Sales role where you'll build relationships, understand customer needs, and identify opportunities to offer relevant products and solutions. The role also includes some email and occasional phone communication and offers genuine bonus potential based on performance. Provide face-to-face service to customers in a professional office environment Build rapport and understand customer needs through meaningful conversations Identify and introduce suitable products or services that add value to the customer Support customers via email and occasional phone calls as required Convert enquiries into outcomes while delivering an excellent customer experience Maintain accurate records and adhere to financial services compliance standards Collaborate with a supportive, salesfocused and customercentric team What you'll need to succeed Previous experience in customer service, sales, retail banking, or hospitality Confident and engaging with a natural ability to build rapport in person Comfortable having needs-based sales conversations (no hard selling) Strong communication and influencing skills Well-presented, motivated, and target-driven Keen to build a long-term career within financial services What you'll get in return $65k base super achievable bonuses Structured onboarding and sales training Supportive leadership with a strong coaching culture Clear career progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kristina.neves@hays.com.au If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 3005610
