South Yarra | $100,000–$130,000 Package Performance Bonus An exciting opportunity has become available for an experienced Business Manager to join a rapidly growing, people-focused service organisation based in South Yarra. As Business Manager, you will play a key role in driving performance, improving processes and delivering an exceptional client experience. Supporting a passionate Founder, you will lead the day-to-day operations of the business while managing a collaborative Head Office team. This is a hands-on leadership role suited to someone who enjoys balancing operational excellence, people leadership and strategic business growth. The business has experienced significant national growth and has ambitious plans for the future. The Opportunity This is a diverse leadership position where no two days are the same. You will oversee business operations, mentor and develop your team, support key client relationships and work closely with the Founder to implement strategic initiatives and identify opportunities for continued growth. You will be empowered to make decisions, influence business outcomes and contribute to the ongoing success of a well-established organisation. Key Responsibilities Lead, coach and develop a high-performing Head Office team Oversee the day-to-day operations of the business, ensuring exceptional service delivery Drive operational efficiencies through continuous process improvement Manage workflow, resource planning and team performance Support recruitment, onboarding and workforce planning Build and maintain strong relationships with clients and key stakeholders Manage escalated matters with professionalism and sound judgement Partner with the Founder on strategic planning, business initiatives and future growth opportunities Monitor business performance and identify opportunities to improve productivity and client outcomes About You To be successful, you will bring: Demonstrated experience in a Business Manager, Operations Manager, Practice Manager or similar leadership role Strong people leadership skills with the ability to motivate and develop teams Excellent organisational and time management skills Outstanding written and verbal communication A proactive, solutions-focused approach with strong commercial acumen The ability to confidently manage competing priorities in a fast-paced environment Exceptional stakeholder management and relationship-building skills A genuine passion for improving businesses and leading people What's on Offer Salary package of $100,000–$130,000, dependent on experience Performance bonus of up to 10% South Yarra office location Opportunity to work closely with an entrepreneurial Founder A collaborative, supportive and high-performing culture The chance to make a genuine impact within a growing national organisation with exciting long-term career opportunities If you are a commercially minded leader who enjoys improving operations, developing people and helping businesses grow, we'd love to hear from you. Bridgette Meaden bmeaden@sharpandcarter.com.au 0484 381 458
