Join a premium supplier of architectural cladding, trusted by Tier 1 Architects and Designers across Australia and the global design community. They are seeking a highly organised Architectural Internal Sales & Customer Service Professional to drive lead conversion, manage the sales pipeline, and deliver exceptional service to key stakeholders. This is a pivotal, fast-paced role where you will be the primary point of contact for enquiries, playing a key role in the project lifecycle from initial lead qualification through to quotation and support. Key responsibilities: Act as the first point of call for enquiries, convert leads into qualified briefs, generate quotes and maintain client follow ups Collaborate with the sales team to support sales, track live projects, and ensure timely communication Act as a conduit between internal stakeholders, architects, and suppliers to ensure product and project information is accurate Maintain impeccable records in the CRM database, generate reports, and prepare sales presentations as required Develop and articulate deep product knowledge to provide technical value to the A&D community Skills and experience: Proven experience in a similar architectural or Interior Design product environment is highly desirable Exceptional interpersonal skills with the ability to build rapport with architects and designers High computer literacy; experience with CRM platforms and fast, accurate data entry Proven ability to problem-solve, multi-task, and work autonomously in a demanding environment A structured, diligent approach with strong attention to detail Benefits & culture Work within a tight knits and dynamic team reporting directly to the business owners Genuine opportunities for career advancement & professional development Accessible office location near PT and train stations Consultant Erin Clarke 61 (0)2 9212 0230 erin.c@bespokecareers.com Reference number: 72789 Profession:Architectural & Interior ProductsSales Support Company: Bespoke Careers Date posted: 4th May, 2026