Business and Systems Analyst Your new company Join a leading federal government agency driving Australias national digital health strategy. This organisation plays a critical role in delivering secure, innovative healthcare systems, including the My Health Record platform, to improve outcomes for Australians. Your new role As a Business & Systems Analyst, you will operate in a highly collaborative, fast-paced environment supporting complex, interconnected digital health systems. You will act as the bridge between business stakeholders, developers, and technical teams to ensure seamless system integration and operational performance. Key responsibilities include: Supporting developer onboarding and B2B/B2M system integrations Managing and resolving incidents, issues, and system interactions Monitoring system availability and contributing to operational improvements Producing high-quality documentation, including briefs, reports, and technical artefacts Supporting governance, risk management, and compliance activities Engaging with internal teams and external stakeholders to drive outcomes What you'll need to succeed You will bring strong experience working in complex environments, ideally across enterprise or government platforms. You will demonstrate: Experience managing business operations across complex, interconnected systems Proven capability in incident and issue management (triage, escalation, resolution) Strong stakeholder engagement skills across technical and business groups Advanced written communication skills, including reports, briefs, and process documentation Understanding of governance, regulatory frameworks, and compliance requirements Ability to obtain a Baseline security clearance What you'll get in return Opportunity to contribute to a nationally significant digital health program Long-term contract with strong extension potential Flexible hybrid working arrangements Collaborative, high-performing environment with meaningful impact What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. 3003819
