Manage day-to-day retail operations, ensuring smooth and efficient service delivery Determine product mix, stock levels, and maintain service standards Formulate and implement purchasing, pricing, and promotional strategies Monitor sales performance and undertake budgeting and financial reporting Maintain accurate records of stock levels and financial transactions Ensure compliance with health, safety, and food hygiene regulations Recruit, train, supervise, and manage staff performance Deliver excellent customer service and handle customer enquiries and feedback Promote and advertise the business’s products and services Certification of Capability in Business Analysis (CCBA) (Required) 1 year of previous experience in hospitality and also 1 year in a management role
