Workplace Injury Commission (WIC) Melbourne $124,552 per annum (plus super) excellent mentoring and support Enjoy rewarding work, a respectful culture and the support you need to thrive Competitive remuneration, flexibility and incredible benefits Play a key role supporting WIC as we help injured Victorians find a way forward ___ The impact you'll have: At the Workplace Injury Commission, we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact. As our Operational Insights Analyst, you will play an important role in helping shape the future of our Conciliation and Arbitration services. Working closely with operational leaders and stakeholders, you'll analyse data, identify trends and opportunities, and provide insights that help inform planning, decision making and service delivery. You will support and oversee development and refinement of operational reporting, dashboards and performance metrics, ensuring data products are accurate, reliable and fit for purpose. You'll also look for opportunities to streamline and automate reporting processes, helping the organisation make better use of data and information. We're looking for a highly analytical professional who enjoys uncovering trends and can turn complex data into clear and practical insights. Success in this role will come from your ability to build effective relationships, understand business needs and communicate findings in a way that supports action and decision-making at all levels of the organisation. If you are passionate about using data to solve problems and improve outcomes, we'd love to hear from you. Who we're looking for: To succeed in this role, you will have: Experience analysing operational data and providing insights that support informed decision-making and service improvement. Strong reporting and analytics capability, including developing dashboards, performance measures and data products. The ability to build effective stakeholder relationships and translate business needs into practical reporting solutions. Excellent communication skills, with the ability to present complex information clearly to a range of audiences. A proactive approach to improving processes, maintaining data quality and leveraging automation to drive efficiency. For further information, please refer to our position description which you can access through our careers site. Resolution matters. And so do you. We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including: Competitive remuneration, plus generous allowances and reimbursements for study, wellbeing and home-office working. More leave when you need it most - flexible leave arrangements tailored to you. Access to our 24/7 holistic mental health and wellbeing program for you and your family. A progressive and supportive work environment with experienced leaders who are invested in you. Here are some of the things we hope you'll love about working with us: Help Victorians find a way forward As Operational Insights Analyst, you'll play a vital role in supporting WIC to help injured workers and employers overcome some of the most challenging times of their lives. Find support and relationships that count Respect is a key value here. We trust and empower you to be your best self, at work and home. Respect today, shape tomorrow Bring your diverse thinking and help make us even better. Be rewarded for your contribution We offer you real professional development opportunities plus a wide range of rewards and benefits to help you thrive. Visit our careers site – Careers - to find out more and read the stories of our incredible people - Meet Our People page. Want to help us shape a brighter future? Join us. Take your career to the next level with the Workplace Injury Commission. To apply, please submit your resume and cover letter via the link by midnight, Wednesday 15th July 2026. Please note: Applications will be reviewed throughout the application period, and interviews may commence before the application period expires. WIC is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact us via email careers@wic.vic.gov.au In accordance with our Privacy Policy and Collection Statement, as part of the recruitment process, WIC may collect and use information relevant to assessing your suitability for the role and our organisation. Only people with the right to work in Australia may apply for this position. You will be required to undergo a National Police Check as part of the recruitment process. Successful candidates will be required to provide evidence of their COVID-19 vaccination status or medical exemption prior to commencing employment.
