Lead an SDA service where your leadership genuinely changes lives. We're seeking a hands-on, operationally strong NDIS Manager to lead a Specialist Disability Accommodation (SDA) service supporting people with high and complex needs. This is an opportunity for an experienced leader who enjoys taking ownership, building high-performing teams, and driving operational excellence in a fast-paced, 24/7 care environment. You'll play a key role in strengthening culture, improving service quality, and ensuring residents receive safe, person-centred support that enables them to live with dignity and independence. The Opportunity Reporting to the Operations Manager – SDA, you'll oversee the day-to-day operation of the service while leading a multidisciplinary team across nursing, disability support, allied health and hospitality. You'll be responsible for: Leading the daily operations of the SDA service Developing and supporting a multidisciplinary team including RNs, Disability Support Workers, Allied Health and Hospitality staff Building a positive, accountable and high-performing team culture Ensuring compliance with NDIS Quality & Safeguards Commission requirements and relevant legislation Managing workforce planning, rostering, recruitment, onboarding and performance Overseeing operational budgets, KPIs and service outcomes Building strong relationships with residents, families and external stakeholders Driving continuous improvement initiatives across quality and service delivery Supporting residents to achieve the best possible quality of life About You You're an experienced operational leader who enjoys solving problems, leading from the front and creating high-quality services. You'll bring: Experience leading disability services, supported accommodation or complex care environments Proven success managing multidisciplinary teams Certificate III in Individual Support (or equivalent) as a minimum Experience managing rostering, workforce planning and service operations Strong understanding of the NDIS and regulated service delivery Experience managing budgets and operational KPIs Excellent communication and stakeholder management skills A practical, solutions-focused leadership style Current Driver's Licence, NDIS Worker Screening Clearance and required vaccinations What's On Offer $110,000-$125,000 Super Salary Packaging Genuine autonomy to lead and improve an established SDA service Opportunity to influence culture and implement meaningful change Supportive leadership and direct access to the Operations Manager A rewarding leadership role where you'll see the impact of your work every day About E4 People E4 People has been a specialist healthcare recruitment partner since 2012. Over the past decade we have built deep relationships across aged care, allied health, and hospital settings throughout Australia. When you work with us, you get more than a single job opening. You get a recruiter who understands the sector, knows the leadership teams, and can talk honestly about culture, career pathways and where your skills will be valued. What this looks like in practice: A dedicated consultant who works with you on your career, not just this role Honest market insight on salary, growth, and where the sector is moving Discreet, professional handling at every stage. We do not share your details without permission Ongoing support post placement, because the right fit matters longer than the offer date We are proud that many of the candidates we place return to us years later for their next career move. That is the standard we aim for on every search. If you're ready to take ownership of a service and lead a team committed to delivering exceptional disability support, we'd love to hear from you. To discuss further, contact Madi for a confidential conversation We are recruiting across permanent aged care leadership, clinical and customer facing roles right now. Happy to talk options. Madi Stambolis (Recruitment Consultant) 0483 931 593 | madi@e4people.com.au
