About the role We’re seeking an experienced and confident Credit Officer to join our Credit team at Horsley Park. Reporting to the Assistant Credit Manager, you will be responsible for implementing Brickworks’ credit policies and accounts receivable procedures while delivering high-quality customer service and maintaining strong attention to detail. Duties include but are not limited to: • Follow established procedures to collect credit information, maintain accurate records and minimise outstanding debts. • Construct account reconciliations and manage claims through to resolution. • Investigate and assess the creditworthiness of potential customers. • Verify credit references to ensure accurate credit assessment. • Communicate company credit management policies to customers and sales teams. • Identify overdue accounts, contact customers regarding outstanding payments, and prepare status reports on credit and collection activities. • Explain discrepancies identified in exception reports. • Assist with administration tasks including group inbox management, manual invoices, credit notes and customer refunds. • Attend to high volume debtor incoming calls. • Undertake additional duties as required, including coverage during staff leave. • Ensure all activities are conducted in a safe manner and comply with WHS policies and procedures. Success Requirements: • Minimum Certificate IV in Credit Management or equivalent. • Proven competency based learning within an accounts receivable environment. • Demonstrated experience in Credit & Collections. • Experienced in preparing monthly financial reports, including actual results and KPI reports. • Strong knowledge of Excel. • Knowledge of the legal framework for recovery of debts. • Excellent communication, negotiation and interpersonal skills • Excellent customer service skills. • Adept at learning systems and processes. • Accuracy and high attention to detail. • Ability to apply a sense of urgency to resolve disputes effectively and efficiently. Why join us? • Charitable Partnership: Proudly support Children’s Cancer Institute (CCI). • Inclusivity: We value diversity and maintain an inclusive workplace. • Family Support: Enjoy our company parental leave scheme. • Recognition: Celebrate success with Employee of the Year and Values Recognition Programs. • Growth: Ongoing education, training, and career progression opportunities for all employees. • Support: Access support programs for you and your family through our EAP provider. • Discounts: Product Discounts are provided for staff and family and friends of staff. Who we are Under the Brickworks Building Products umbrella are some of the world’s best-known building material brands. Recognised globally as leading manufacturers of quality building products, our brands continue to build their reputation for delivering top quality. We lead through style and product innovation, creating materials for beautiful environments. With a broad product portfolio of manufacturing and sales facilities across Australia and North America, Brickworks Building Products is uniquely placed to service the demands of the building industry. Brickworks continues to lead the way through design, style, innovation, sustainability and collaboration. The company’s commitment is to inspire, support, create and build better environments and places for its customers and communities. How to Apply You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply. Submit your resume and cover letter via the “Apply” button. For more information about Brickworks please visit our website https://www.brickworks.com.au/ Brickworks does not accept unsolicited applications from employment agencies.
