Summary: As an Order Taker at Good Morning Coffee Traders, you will play a vital role in delivering exceptional customer service in the hospitality and catering industry. This temporary, casual position in Townsville City, Queensland, offers an exciting opportunity for entry-level candidates to engage with customers, take orders, and ensure a pleasant dining experience. Your contributions will directly impact customer satisfaction and the overall success of our café. Responsibilities: Greet customers warmly and take their orders accurately. Provide information about menu items and daily specials. Process payments and handle cash transactions efficiently. Ensure the cleanliness and organisation of the service area. Assist in restocking supplies and maintaining inventory levels. Collaborate with kitchen staff to ensure timely order delivery. Address customer inquiries and resolve any issues promptly. Qualifications: No formal education required; however, a passion for customer service is essential. Previous experience in a customer-facing role is advantageous but not mandatory. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks. Basic numeracy skills for handling cash and processing payments. A friendly and approachable demeanour.
