Senior Insights Advisor Initial contract until June 2027 $840 per day including super Sydney CBD/hybrid As a Senior Insights Advisor, you will play a prominent role in conducting research and developing meaningful and actionable customer insights, to generate positive outcomes and make a difference to our 8 million customers. You will be part of a team of highly skilled and passionate insights professionals that provide actionable insights to NSW Government departments, Ministers and Cabinet. Description Playing a key role in the design, set-up, and implementation of critical insights programs, working with stakeholders across NSW Government Supporting the Customer Insights Manager in the end-to-end delivery of these insights projects – including project management, stakeholder management, workshops, research and questionnaire design, fieldwork management, data analysis, and reporting Leveraging a variety of data sets (including both primary and secondary data) in analysis and reporting – developing clear insights and delivering concrete recommendations Applying best practice project management principles to ensure efficient and effective use of project resources to deliver objectives within established timeframes and project plans Providing research advice and expertise to internal and external stakeholders, including seeking out opportunities and implementing solutions to improve sector capability in using customer insights and analysis A successful Senior Insights Advisor should have: 7 years’ experience working in agency or client-side in a customer research or insights-focused role Experience in customised market research programs, techniques, and tools Strong experience in quantitative market research is essential, while experience in qualitative research is beneficial Experience in data analysis and using multiple data sources to generate insights and recommendations Experience in report writing and storytelling – generating clear, actionable insights and delivering concrete recommendations Experience in research and questionnaire design Experience in fieldwork management Strong proficiency in the Microsoft Suite (PowerPoint, Excel, and Word) Strong proficiency with Q Research Software is essential If you're ready to take on this exciting role as a Senior Insights Advisor, we encourage you to apply today and make a difference in this rewarding opportunity. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Tito Tealdo - 0434418729 or titob@eitr.com.au
