Job Description Reporting to the Head of Supply Assurance, you will lead a high-performing laboratory team of approximately 20 staff operating in a fast-paced setting with significant testing volumes and tight turnaround expectations. The laboratory conducts a wide range of analyses across plant streams, finished products, and test runs, using significant number of analytical instruments. Additional responsibilities include; Lead and manage all laboratory operations, ensuring testing is conducted safely, accurately, and on time. Provide strong, consistent leadership—setting clear expectations, addressing performance issues, and driving accountability across a unionised workforce. Maintain strict compliance with HSE standards, ISO 9001, and ISO 17025 requirements. Manage laboratory performance, including monitoring KPIs and delivering on operational targets. Hold full P&L responsibility for the laboratory function. Ensure the team is appropriately resourced to meet customer and operational demands. Define roles, responsibilities, and standards of performance—and ensure they are understood and upheld. Develop capability across the team through structured training, coaching, and competency reassessments. Maintain accurate documentation, procedures, and records across all testing and operational activities. Drive continuous improvement in laboratory processes, safety, and performance. Oversee maintenance and reliability of laboratory equipment and assets.
