About Us : Midcoast Trucks is a proudly locally owned and operated family business. For over 35 years, we’ve been supporting our regional communities with reliable truck sales, service, and parts solutions. Built on strong family values, we pride ourselves on delivering honest service, quality workmanship, and long-term relationships with our customers. Our team is passionate about the heavy vehicle industry and committed to keeping our customers moving. At Midcoast Trucks, you’re not just joining a business — you’re becoming part of a close-knit team that values loyalty, hard work, and growth. We invest in our people and provide opportunities to develop skills and build rewarding careers within the industry. About You : Organised with strong attention to detail Customer-focused with good communication skills Able to work in a fast-paced environment Interested in automotive or heavy vehicle parts Comfortable using computer systems Skills & Requirements Parts Interpreter qualification (or years of experience) Previous experience in the motor or parts industry (preferred) Forklift licence (or willingness to obtain) Current driver’s licence Experience with warehousing or stock control (desirable) Ability to work a rotating Saturday roster Position Summary : Position Title: Parts Interpreter Location: Coffs Harbour Position Reports To: Parts Manager Indirect Reports To: Branch Manager/Workshop Manager/Inventory Controller Key Working Relationships: Workshop Technicians, Apprentices, Procurement, Service Advisors, Admin Team, Suppliers, Delivery Drivers The Parts Interpreter is responsible for identifying, sourcing, ordering, and supplying parts required for heavy vehicle maintenance and repair operations. The role ensures the accurate and timely delivery of parts to technicians, maintains stock levels, communicates with suppliers, and supports workshop productivity through effective parts management. Key Requirements : Previous experience as a Parts Interpreter (heavy vehicle, automotive, machinery) preferred. Experience using inventory management systems and supplier portals. Experience in a workshop or mechanical environment highly beneficial. Knowledge of heavy vehicle components, systems, and brands desirable. Job Responsibility : Parts & Operations Interpret manufacturer manuals and catalogues to identify correct parts Process orders, quotes, and invoices accurately in the system Pick, pack, and dispatch parts including freight and branch transfers Maintain organised and accurate stockrooms and warehouse areas Help manage inventory levels to ensure adequate stock holding Customer Service Provide expert parts advice to retail, trade, and internal customers Handle enquiries both over the counter and via phone/email Promote specials and identify upselling opportunities Maintain clean, well-stocked retail displays with updated pricing Administration & Finance Process stock order invoices and receipts Record lost sales and identify improvement opportunities Job Functions : Retail Assistants Job Benefits : Stable, full-time role in a growing business Supportive team environment Ongoing training and development opportunities Variety in your day-to-day work Opportunity to build a long-term career in the heavy vehicle industry Uniform supplied Weekly Friday lunches Pathways for upskilling Selling Point : Join a stable company that values your input and hard work. Pathways available. Contact : Vanessa Hickey
