About Us Elizabeth Morgan House Aboriginal Women’s Services Inc. (EMH) is an Aboriginal Community Controlled Organisation that has provided Specialist Family Violence services to Victorian Aboriginal women and their children since 1976. We offer culturally appropriate, trauma-informed services that empower Aboriginal women, children, and young people. Our work spans family violence response, crisis accommodation, justice services, and therapeutic support across Northern and Western Melbourne Metro. About the Role We are seeking an experienced Team Leader Family Violence Services (Northern Metropolitan Area) to lead a team of specialist family violence case managers. This role focuses on delivering high-quality, culturally safe, and trauma-informed services to Aboriginal women and their children, ensuring holistic and responsive support. The Team Leader will oversee service delivery, support a multidisciplinary team, and work closely with sector partners across housing, mental health, AOD, disability, and family services to strengthen outcomes for clients. This is a temporary full-time position (12 months) to cover maternity leave . Key Responsibilities • Lead, motivate, and support a multidisciplinary team to deliver specialist family violence case management. • Provide supervision, coaching, and professional development to enhance team performance and ensure high-quality service delivery. • Lead by example in implementing best practices, including trauma-informed, strengths-based, and culturally safe approaches. • Identify and act on strategic opportunities to improve service delivery and meet emerging needs within the community. • Develop and oversee case plans, risk assessments, and safety planning using the MARAM framework. • Build and maintain strong, effective relationships with sector agencies, government departments, and community organisations. • Represent EMH in sector forums, committees, and networks, advocating for the needs of Aboriginal women and children. • Manage risk and compliance in line with EMH’s Risk Framework and OH&S policies. • Foster a culture of continuous improvement, ensuring that the team stays informed about sector changes and new methodologies. Key Selection Criteria • Qualifications: Tertiary qualifications in social work or a related field, in line with the minimum qualifications for specialist family violence practitioners. • Leadership Experience: Proven leadership experience in managing multidisciplinary teams, with a focus on staff development, performance management, and service delivery excellence. • Experience: Extensive experience in family violence case management, crisis intervention, and advocacy, specifically for Aboriginal women and children. • Knowledge: A comprehensive understanding of family violence dynamics, MARAM, FVISS, and CISS frameworks. • Skills: Excellent communication, stakeholder engagement, and time management skills, with a strong ability to inspire and lead a team across multiple locations. • Cultural Competency: Deep understanding of Aboriginal culture, history, and self-determination, and a strong commitment to culturally safe practices. Connection to community is highly desirable. Requirements • Current Working with Children Check. • National Police Check. • Valid Victorian Driver’s License. •Meets the Mandatory Minimum Qualifications (MMQ)for specialist family violence practitioners, or is actively working towards meeting these requirements in line with Rec 209
