About the job Business Analyst Job Description: • BA experience (requirement elicitation, gap analysis, requirement prioritization) - minimum 8 years • Experience with Agile ways of working Gathering critical information from meetings with various stakeholders and producing useful reports. • Effectively communicating your insights and plans to cross-functional team members and management. • Familiar with JIRA and Confluence • Effective stakeholder management and collaboration skills • Proven presentation and communication skills • Can translate ambiguous business ideas into clear technical requirements • The ability to influence stakeholders and work closely with them to determine acceptable solutions • Demonstrated innovation and problem-solving to think outside of the box, make improvements and suggest change. • Process Modelling experience preferably in Signavio • Understanding in Billing and collection operation processes (highly desirable).