i-bullet Melbourne or Sydney, Permanent, strong brand and team i-bullet $165,000 - $180,000 package bonus benfits i-bullet Lead incident response team, hybrid working A major critical infrastructure business is seeking a Cyber Security Operations Manager to lead a team of 3 Incident Response Analysts in a high-pressure, highly visible environment. This is a permanent hire for a leadership role sitting close to the Head of Cyber Defense. The position will suit either an established people leader or a strong senior incident response professional ready to step into management, provided they can demonstrate maturity, calm decision-making and strong technical credibility during live incidents. About the role Lead, coach and develop a team of 3 Incident Response Analysts in a fast-paced cyber operations environment Take ownership of major cyber security incidents across assessment, containment, mitigation, recovery and post-incident review Provide calm, decisive leadership during live incidents and maintain clear direction when pressure is high Improve incident response runbooks, playbooks, reporting and operational processes to strengthen team capability Produce incident reports, root cause analysis and executive-ready updates for technical and business stakeholders Partner with internal teams across security and technology to uplift response readiness in a critical infrastructure setting About you Proven experience leading or managing significant cyber security incidents in complex enterprise environments Previous people leadership experience preferred, or clear readiness to step into a first management role Calm, level-headed and composed under pressure, with sound judgement during high-severity incidents Strong background in cyber security operations, incident response or security engineering Excellent stakeholder communication skills, with the ability to engage technical teams and senior leaders Critical infrastructure or OT experience highly regarded, alongside a genuine ability to lead from the front This is an excellent opportunity to join a highly recognised critical infrastructure business in a role with real visibility, genuine responsibility and the chance to shape incident response capability. Apply now for a confidential discussion.