Summary: We are seeking a motivated and detail-oriented Internal Sales Facilitator to join our dynamic sales team in Smeaton Grange, New South Wales. This permanent, full-time role is crucial for driving sales growth and enhancing customer relationships. The successful candidate will play a key role in supporting our sales initiatives, ensuring that our clients receive exceptional service and timely solutions to their needs. Responsibilities: Assist the sales team in managing customer accounts and processing orders efficiently. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Collaborate with the sales team to develop and implement sales strategies. Maintain accurate records of sales activities and customer interactions in the CRM system. Prepare sales reports and forecasts to support decision-making. Coordinate with other departments to ensure seamless order fulfilment and customer satisfaction. Participate in training and development sessions to enhance product knowledge and sales skills. Qualifications: Proven experience in a sales support or internal sales role, preferably within a commercial environment. Strong communication and interpersonal skills, with the ability to build rapport with clients. Excellent organisational skills and attention to detail. Proficiency in using CRM software and Microsoft Office Suite. Ability to work collaboratively in a team-oriented environment. A proactive approach to problem-solving and a strong customer focus.
