Description As a Moment Maker, you will act as the concierge-style presence for our guests, creating a welcoming, confident and seamless arrival experience. This role is entirely guest-facing and plays a key part in enhancing the prestige and overall experience of our venue. It requires a high-calibre individual who takes initiative and demonstrates genuine care for the guest journey. Responsibilities Providing a warm, professional welcome to all visitors Offering proactive assistance and clear guidance throughout the venue Monitoring lobby presentation, amenities and overall guest experience Observing the environment to ensure every touchpoint reflects the high standards of PCEC Qualifications A natural ability to engage with people and create a positive first impression Strong attention to detail and situational awareness A proactive, polished and professional approach Previous hospitality or customer-facing experience (preferred) Full working rights in Australia
