About the Role We are seeking a driven, detail-oriented Product Owner to maximise value delivery across our digital platforms. Reporting to the Platform Experience Manager, you will collaborate with cross-functional teams to translate product strategy into clear outcomes, define requirements, and drive iterative delivery using modern Agile practices. The ideal candidate is passionate about user experience, data-informed decision-making, and bringing clarity to complex, ambiguous problem spaces while progressing toward broader product management responsibilities. Key Responsibilities Agile Delivery and Backlog Ownership · Own and prioritise the backlog to ensure the team delivers the highest-value work first. · Write epics and user stories with clear acceptance criteria and success measures. · Facilitate and contribute to Agile ceremonies (planning, refinement, reviews, retrospectives) to maintain delivery momentum, shared understanding, and an Agile mindset across the team. · Liaise with Engineering and Design to refine scope, assess feasibility, and sequence delivery. · Continuously improve delivery quality, predictability, and throughput aligned to roadmap priorities. Product Definition and Documentation · Collaborate from discovery through launch with Engineering, Design/UX, Data/Analytics, and Go-To-Market teams. · Measure UX/UI decisions against goals, accessibility, and product intent. · Create and maintain product documentation, release notes, and internal enablement materials. User-Centric Mindset · Be mindful that we deliver value to the user, not just features. · Occasionally support the Platform Manager with discovery activities (interviews, workshops, usability testing, experiments) and synthesize findings into actionable insights. · Ensure solutions are intuitive, accessible, and integrated into end-to-end user workflows. Roadmap and Strategic Alignment · Contribute to a transparent roadmap that balances customer value, business outcomes, and delivery effort. · Surface dependencies, risks, and sequencing to enable effective planning across teams. · Align squad work to platform vision, OKRs, and broader organizational priorities. · Engage stakeholders regularly to communicate progress, trade-offs, and learnings. Core Skills and Experience Interpersonal and Collaboration · Clear, structured communication across technical and non-technical audiences. · Ability to drive clarity in ambiguity and maintain shared context across teams. · Strong facilitation, negotiation, and active listening skills. · Customer-centric mindset and focus on measurable outcomes. Specialist and Technical · Proficient in Agile delivery and iterative, outcomes-focused practices (Scrum/Kanban). · Proficient with delivery, collaboration, and analytics tools (e.g., Jira, Confluence, Miro, AI assistants). · Comfortable with technical concepts (APIs, integrations, data flows) and using data/AI to inform decisions. · Demonstrated experience using AI tools for prompting, including drafting requirements, summarising research, and generating hypotheses; able to craft effective prompts, validate outputs, and ensure responsible, privacy-conscious use. Preferred Background · 2–4 years of experience in Product Ownership, Business Analysis, or related digital delivery roles. · Demonstrated experience delivering customer-facing platforms within Agile teams. · Familiarity with human-centered design, design systems, or user research practices.
