We think outside the box by redefining recruitment. Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond. Synergie Australia is seeking a Claims Service Consultant for a trusted client located in Sydney 2000. The Important parts: Pay: $35 - $40 per hour Super | ⏳ Duration: Hours: Monday - Friday | Rotating Roster - 7 days What you will be required to do: You’ll be supporting a busy claims function, working closely with internal teams and customers to deliver accurate and timely outcomes. This is a fast-paced, stakeholder-facing role where attention to detail and communication are key. • Managing inbound claims enquiries and providing timely resolutions • Processing and reviewing claims in line with policies and procedures • Liaising with internal stakeholders, customers and third parties • Maintaining accurate records and ensuring compliance requirements are met • Investigating and resolving discrepancies or escalations • Supporting continuous improvement within claims processes • Delivering strong customer service across all interactions To be successful in the role you will: • Have previous experience in claims, customer service or a similar administrative role • Demonstrate strong attention to detail and accuracy • Be confident working in a fast-paced, high-volume environment • Have excellent communication skills both written and verbal • Be systems savvy with the ability to pick up new platforms quickly • Show a proactive and solutions-focused approach What’s on offer for you: • Opportunity to step into a fast-paced and supportive team • Exposure to a well-established organisation with strong processes • Potential for extension depending on performance and business needs • Immediate start available Synergie Australia delivers a full 360º recruitment solution, consisting of temporary and permanent recruitment services , and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let’s work together. If you’re ready, click apply now or contact our branch on 02 9220 6900 Synergie Australia connects people with safe, rewarding work across Australia. From temporary roles to permanent opportunities, we support you at every stage of your career. Learn more and view current opportunities at www.synergieaustralia.com.au