Business Partner – Remote Looking for your next move? At CoAct, we exist to help people create positive, lasting change and we’re looking for an experienced leader ready to continue making an impact in a different way. This opportunity is ideally suited to someone who has previously operated at a Regional Manager level, with accountability for business performance, and is now looking to leverage that experience to support, coach and influence other Regional Managers and senior leaders across a national network. As a Business Partner, you’ll step away from direct line management and focus on driving performance through influence, insight and strategic support. With no direct reports, this role offers increased flexibility and the opportunity to focus on what you do best, lifting outcomes, solving complex challenges and enabling leaders to succeed. About the Role Reporting to the General Manager – IEA/TTW, you will operate across a national network of service partners, working with multiple providers to drive performance uplift and improved client outcomes. This is a senior, system-level role where you will leverage your leadership experience to influence outcomes at scale. You’ll work closely with Regional Managers and senior leaders to: Analyse performance across the network, identifying trends, risks and opportunities Implement targeted improvement strategies to drive sustainable results Strengthen capability and embed consistent, high-performing practices across providers Unlike traditional leadership roles, this position allows you to remain closely connected to performance outcomes while stepping away from day-to-day operational management and direct reports. It offers the opportunity to influence strategically, contribute to continuous improvement, and work flexibly across a national footprint. Key Responsibilities In this role, you will: Leverage your previous experience as a Regional Manager to support, coach and influence leaders to drive improved business performance Work across a portfolio of service partners to uplift outcomes through insight, guidance and targeted support, rather than direct operational control Analyse performance data at a network level to identify trends, variation, risks and opportunities for improvement Partner with providers to design and implement tailored performance improvement strategies aligned to their operating context Provide practical, experience-based coaching to strengthen leadership capability, decision-making and accountability Apply a systems-thinking approach to diagnose root causes of underperformance and embed sustainable, scalable solutions Translate complex data into clear, actionable insights to support decision-making at both operational and senior leadership levels Facilitate workshops, forums and capability-building sessions to drive consistency and continuous improvement across the network Contribute to strategic initiatives and projects focused on innovation, efficiency and improved service delivery outcomes Build strong, trusted relationships with internal stakeholders and external partners across the employment services sector Monitor performance and support compliance with contractual requirements, proactively identifying and mitigating risks About You You are an experienced leader with DES, IEA experience, who has held accountability for multi-site or regional performance and are now looking to apply that expertise in a broader, more strategic role. You bring: Proven experience as a Regional Manager (or equivalent), with accountability for performance, risk and service delivery Experience within Disability Employment Services (DES), Workforce Australia, Inclusive Employment Australia (IEA) or similar employment services programs (Essential) A strong track record of improving outcomes across multiple sites or contracts The ability to influence, coach and partner with senior leaders to drive results A desire to step away from direct people management while continuing to make a meaningful impact A strategic mindset, with the ability to translate data into practical, actionable insights Highly regarded: Engagement with sector bodies such as Disability Employment Australia (DEA) Professional recognition or accreditation (e.g. IEP Fellow or working toward Fellowship), demonstrating commitment to professional standards and sector development What’s on Offer Fully remote role, offering genuine flexibility No direct reports—focus on influence, strategy and performance Opportunity to leverage your leadership experience in a new and impactful way National exposure and the ability to drive change at scale Travel required approximately 2–3 days per month Fixed-term full-time contract through to June 2029 Competitive salary mobile allowance Salary packaging up to $15,900 per annum Additional wellbeing leave (13 extra days annually) Home office setup allowance Health and wellbeing allowance Corporate health insurance discounts CoAct is a non‑profit organisation dedicated to empowering everyday Australians through essential employment services and community activation programs. We’re proud to be recognised as an Employer of Choice in The Australian Business Awards (2019, 2021 and 2024) and an Inclusive Employer by Diversity Council Australia (2024/2025 and 2025/2026). Location: This is a work-from-home role requiring strong self-management, focus and accountability. Standard business hours apply to support service partners nationally. The preferred location is Brisbane or Melbourne to support travel requirements. Why Join CoAct? At CoAct, you’ll be part of an organisation that continues to grow, adapt and deliver impact. We are passionate about empowering Australians through employment services and community activation, and we’re proud to foster a culture that is inclusive, supportive and forward-thinking—where our people can thrive while making a genuine difference. The CoAct Way Our organisational DNA guides how we work, collaborate and deliver impact: We are purpose-driven – united by a commitment to meaningful outcomes We collaborate – working together to achieve shared success We think boldly – embracing innovation and new ways of thinking We are good humans – leading with kindness, inclusion and integrity We make it happen – taking ownership and delivering results that matter Your Next Steps Thank you for your interest in this opportunity with CoAct. Keep in mind when applying it’s not just about what you know, but the unique value you can bring to CoAct and our team! To apply, we kindly request that you submit your resume and cover letter via the “Apply Now” button. At CoAct, diversity and inclusion are at our core. We welcome applicants of all backgrounds, including race, religion, gender identity, sexual orientation, disability, and age. If you are interested, we want to hear from you. We are proud to be a disability-friendly company! If you have any questions about the position or the application process, or if you require an adjustment to be made during the recruitment process (including alternate formats), please do not hesitate to contact our Recruitment Specialist, Kat, at recruitment@coact.org.au. All applicants may undergo a criminal history verification, along with other required checks, including but not limited to the NDIS screening clearance and Working with Children Check, during the recruitment process.
