Information, Communications and Technology Business Partner Job details General information Entity Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. Reference number 2026-177043 Job details Domain Performance and Support Job field / Job profile IT - Information systems consultant Job title Information, Communications and Technology Business Partner Employment type Permanent Professional category Professional, Engineer & Manager Part time / Full time Part-time Job description As a fully owned subsidiary of Safran Electronics & Defense, Safran Electronics & Defense Australasia Pty Ltd (SEDA) delivers and supports a range of products, including high-performance optronics and inertial navigation equipment. Headquartered in Sydney, SEDA brings local expertise in integrating optronics and navigation systems for air, land, and naval platforms used by the Australian and New Zealand Defence Forces. Objective of the ICT Business Partner Role: The primary objective of the ICT Business Partner is to ensure the reliability and security of IT resources, thereby supporting the productivity and efficiency of all employees and the broader organization. Please note that this is a part-time role, working three days per week. Key Responsibilities: Reporting to the ICT Manager, the ICT Business Partner will contribute to the following activities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, both on-site and remotely. Troubleshooting: Diagnose and resolve technical problems related to desktops, laptops, mobile devices, printers, and other ICT equipment. System Maintenance: Assist with the installation, configuration, upgrade, and update of IT systems and software. Inventory Management: Track and manage ICT assets, including hardware and software licenses. User Account Management: Support account creation, password resets, and access permissions for employees. Documentation: Maintain records of ICT incidents, solutions, and procedures. Network Support: Assist in monitoring network performance and providing basic network setup support (e.g., device connections, Wi-Fi support). Security Compliance: Help ensure compliance with ICT security protocols and company IT policies. Training: Provide basic IT training and guidance to employees as needed. Support IT Projects: Participate in IT-related projects or rollouts under supervision. But what else? (advantages, specificities, etc.) Personal Attributes & Skills: Strong problem-solving and troubleshooting mindset. Good written and verbal communication skills, particularly in technical contexts. Ability to work flexibly and adapt to varying schedules. Motivation to learn and develop technical expertise in an international industrial environment. Candidate skills & requirements To be successful in this role, you must have: Bachelor's degree (or equivalent) in ICT or a related discipline. Initial professional experience through internships, academic projects, graduate roles, or equivalent exposure to ICT systems and frontline ICT support. Basic understanding of computer systems, mobile devices, and other tech products. Familiarity with operating systems (e.g., Windows, macOS) and common office software. Exposure to the rollout of ICT projects, hardware, and software. Previous experience in an IT support or helpdesk role (a plus). Certifications such as CompTIA ITF or Microsoft Certified: Fundamentals (optional but advantageous). Awareness of quality management systems and regulated environments. Interest in defence, aerospace, or high-technology industrial sectors. Job location Job location Oceania, Australia, New South Wales City (-ies) BOTANY Applicant criteria Minimum education level achieved Bachelor's Degree Minimum experience level required More than 5 years
