Our client is seeking a Sales Manager to join a luxury jewellery showroom in Subiaco! This is a full-time, hands-on role for an experienced retail leader with strong jewellery knowledge and a passion for luxury sales. You’ll oversee day-to-day showroom operations, mentor and develop your sales team, and deliver an exceptional customer experience while maintaining the highest standards of presentation and service. What you’ll be doing: Lead, motivate and support the sales team to achieve and exceed targets Deliver expert advice and product recommendations to customers Manage staff rosters, scheduling, and showroom operations Maintain stock awareness, showroom presentation, and inventory management Prepare weekly and monthly sales reports using Excel and Microsoft Office Conduct staff training and coaching on product knowledge and sales techniques Resolve customer enquiries professionally and maintain a high-end showroom environment What you’ll need: Retail management experience in the luxury or jewellery industry Strong leadership and team management skills Excellent communication and customer service skills Proficiency in Excel and Microsoft Office for reporting Attention to detail and sound decision-making skills Team player with ability to deliver and receive constructive feedback What’s in it for you: Family business culture with performance-based incentives Staff discounts, events, and impressive facilities Central Subiaco location with training and development opportunities Long-term career growth in a well-established luxury retail business How to apply: To complete your application for this position please click on the "APPLY" button. Online applications are preferred however for a confidential enquiry please call 08 9221 8122.