Part Time/Full-Time Position · Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Preston Furniture Team is seeking a passionate, customer service manager to join them in delivering Great After- Service, Always! to their customers. As a customer service manager, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers. To be successful you must: · Have a passion for retail · Be highly motivated and results driven person with outstanding customer service and communication skills · Enjoy working in a team environment What we require: · Ability to work in a customer focused, successful retail business. · Ability to provide our customers with after-service support regarding in-store purchases. · Ability to liase with suppliers and third parties in order to provide timely resolutions. · Going above and beyond to provide exceptional customer focused problem solving. · Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services. What we offer: · Generous staff discounts · Fantastic incentive based promotions · Harvey Norman is a strong advocate of career progression with a wide support network for professional development · An environment where good performance is recognised and rewarded · A flexible and positive work environment If this role exhilarates your passion for a new opportunity then please submit your application for consideration.
