When you join MercyCare, you become part of something bigger than a job. You join a community of people who show up for Western Australians at the moments that matter most - from early learning and disability support, to family, community and aged care services. We live by our values of respect, integrity, compassion, justice, excellence and courage, and we are committed to safeguarding and protecting children, young people and vulnerable people in our community. About the role Based at our Mirrabooka office, this permanent full-time position plays a vital role within our Family Support Network team, working alongside families who have previously been involved with Department of Communities within the Mirrabooka and Joondalup regions. You will build trusted relationships with children and families, undertake comprehensive assessments, develop tailored parenting support plans, and provide intensive case management to help families achieve greater stability and wellbeing. Through a trauma-informed and strengths-based approach, you will empower families to navigate complex systems, access services and strengthen their parenting capacity. Managing an active caseload, you will work closely with internal and external service providers to ensure children and families receive the support they need. Your work will focus on improving family wellbeing, strengthening protective factors, and reducing the risk of future involvement with child protection services. About you You are passionate about helping families through challenging times and enjoy working with people from diverse cultural backgrounds and communities. You find purpose in making a real difference, supporting families to overcome barriers, and build on their parenting capacity. In addition, you will also possess: A relevant bachelor’s degree in social work, Psychology, Community Services or a related discipline is preferred Experience delivering case management and evidence-based interventions within community services, family support or related sectors. Strong understanding of trauma-informed, strengths-based and culturally responsive practice. Excellent communication, relationship building and stakeholder engagement skills. The ability to manage competing priorities, maintain accurate records and work both independently and part of a team. Current Driver’s Licence Working with Children Check National Police Clearance (obtained within the last six months) About the benefits You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities. As a valued team member, you’ll also enjoy access to: Not for profit Salary Packaging options up to $18,000! 5 weeks annual leave and 3 weeks personal leave per year Childcare discounts for your little ones Options to purchase additional leave Career Pathways, Professional Development and Training Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations How To Apply Click "Apply Now" to visit our website and share your application. The easiest way to apply is upload your CV and our system will prepopulate your application details for you! Applications close on 24th June 2026 but don't wait—apply early, as the recruitment process may begin before the closing date. Please note all applications must be received via the online portal to be considered. Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at hr@mercycare.com.au we would love to hear from you. When life needs care, we are there As a leading Western Australian "for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life’s journey and invest in creating a values-driven workplace where you can belong, grow and thrive. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities. Attachments: - Case Worker Intensive - PD, 2024.pdf
