About Us: MVR RETAILERS PTY LTD (trading as 'Mobile Experts') is a fast, friendly and reliable device repair specialist and accessories retailer. Established in 2013, Mobile Experts is a vibrant and growing company with 52 retail locations spread across Australia. With its head office based in Castle Hill, the business specialises in device repairs, carefully restoring mobile phones, tablets, laptops, smart watches and even certain gaming consoles, covering a range of services including accessories parts replacement and repairs. Renowned for offering a fast, friendly and reliable device repair service, the Mobile Experts team take great pride in striving for excellence across all brands they service including as Apple, Samsung, OPPO, Huawei, Google, Nokia, Xiaomi, and many more. Responsibilities: We are seeking an enthusiastic and energetic Retail Manager who thrives on working in a fast-paced environment. You will be a strategic leader responsible for organising and controls the operations of a retail trading sales growth and customer satisfaction across the following tasks: Budgeting including forecasting and target setting for the store and two kiosks in the same complex; Managing budgets against targets to track growth and expenditure patterns; Managing stock levels, financial transactions and analysing sales figures including forecasting future order volumes; Determining the product mix including allocating shelf space that best reflect the needs of customer base; Developing and implementing purchasing and local marketing policies & programs including price setting, discounting & promotions on new and old stock for the store and two kiosks; Driving sales and work performance towards key performance indicators (KPI's) for sales growth; Overseeing the administration of payroll in line with hours worked by staff across the store and two kiosks; Maintaining records of stock levels as well as financial transactions; Ensuring presentation standards are met for; Selling goods and services to customers and advising them on product use; Selecting, hiring, leading, training, motivating and performance managing staff at the store and two kiosks; Fostering a strong focus on customer service and ensuring a safe environment for customers & staff; Ensuring compliance with occupational health and safety regulations. Requirements: The ideal candidate will hold a relevant degree qualification in a related field or at least 3 years of relevant experience may substitute for the formal qualification. To apply, suitably qualified applicants are invited to send through a CV outlining qualifications and experience. Note: Only short-listed applicants will be contacted.
