Step Into A Vibrant Team Where No Two Days Are The Same Desirable Location with Free On-Site Parking Dynamic & People-Focussed The Role Our client is a well-established organisation with a strong culture and a fast-paced working environment. They are currently seeking a motivated and customer-focused Customer Operations Administrator to support the day-to-day operations of their Customer Operations team. This role is critical to ensuring efficient workflows, accurate order processing, and a consistently positive customer experience. Duties: Your daily work may change and can include any of the following tasks and responsibilities: Responding to customer enquiries via phone, email, and chat Processing customer orders with a high level of accuracy Maintaining and updating customer records and databases Supporting the Customer Operations Supervisor with administrative tasks Liaising with internal teams including commercial and logistics Advising customers on delivery updates and changes Handling customer complaints professionally and efficiently Ensuring compliance with company policies, procedures, and safety standards Skills and Experience To be successful in this role, you will have: Proven experience in customer service and administration Strong written and verbal communication skills Excellent customer service and complaint-handling abilities High attention to detail and accurate data entry skills Ability to manage multiple tasks in a fast-paced environment Strong organisational and time management skills Ability to work collaboratively across internal teams A proactive and adaptable approach to work How to APPLY To apply, please click Apply below or contact Stormi Owens on 0427 822 316, or stormio@ogroup.com.au
