Main Responsibilities, Required Knowledge, Skills and Abilities for all positions Customer Service and Professionalism: A remedial massage therapist serves as a role model and sets the standard for all employees to maintain high-quality and consistent customer service. This requires an advanced knowledge of industry best practices and customer service. Communication: This position requires a commitment to details both verbally and non-verbally there-fore, the therapist must encourage cooperative and consistent levels of communication with clients, front-end staff and management. Must understand instructions, read written company memorandums and communicate with little or no additional direction. Interpersonal Relationships: Must adapt to different personalities of clients and coworkers without losing focus. Must possess high professional ethics and avoid extreme familiarity or conflicts with others. Leadership and Management: Must understand and practice motivational management techniques. Problem Solving, Quality Control and Priority Assessment: Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the customers. Conflict management: A therapist must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure. Requires the often-unbiased mediation skills to handle all types of conflicts that will occur at all levels of supervision and the ability to negotiate effectively. Client Influence: Must understand products and services, develop new prospects for opportunity, and understand customer needs clearly. Performing General Physical Activities: Therapists must perform physical activities in a variety of environmental conditions that require moderate to maximum strength including massage, lifting, balancing, walking, and handling of materials. Analytical Skills: Must use logic and reason to identify solutions and alternatives for a successful outcome in many situations, including service and product quality; and conflict resolution. Flexibility: Must work overtime when needed and assist the workload of others 1.Accounts Clerk Location: NT Job Type: Full - time Salary: $65,000 to $75,000 per annum JOB DESCRIPTION Position Summary:Accounts clerks monitor creditor and debtor accounts, undertake related routine documentation, and calculate and investigate the cost of wages, materials, overheads and other operating costs Reports to: Manager Job Tasks ▪ preparing and processing documentation related to accounts payable and receivable ▪ reconciling invoices and despatching payments ▪ calculating, analysing, and investigating the costs of proposed expenditure, wages and standard costs ▪ preparing bank reconciliations ▪ allocating expenditure to specified budget accounts ▪ summarising expenditure and receipts ▪ preparing records of standard costs and values for items such as raw materials and packaging supplies ▪ recording cost variations and contract price movements ▪ compiling cost data for preparation of operating budgets, and profit and loss calculations ▪ investigating the costs of proposed expenditures, quotations and estimates ▪ preparing reports of total costs, inventory adjustments, selling prices and profits ▪ Computer application involving use of a software package which may include one or more of the following functions: • create new files and records • spreadsheet/worksheet • graphics • accounting/payroll file • following standard procedures and using existing models/fields of information. ▪ work in a team ▪ manage own work under guidance ▪ Any other duties deemed relevant to the operation of the business that is within the employees’ capabilities 2. Beauty Therapist Location: NT Job Type: Full - time Salary: $65,000 to $75,000 per annum JOB DESCRIPTION Position Summary: As a Level 5 Beauty Therapist, you will deliver a range of advanced beauty treatments and therapies while ensuring a high standard of customer care. This role is perfect for someone passionate about wellness, beauty, and providing memorable client experiences. Reports to: Manager Job Tasks ▪ Perform advanced beauty treatments, which may include facials, body treatments, waxing, and other specialized services. ▪ Provide consultations to clients, assessing their needs and tailoring treatments accordingly. ▪ Maintain a clean and professional workspace, adhering to hygiene and safety standards. ▪ Build and maintain strong client relationships, ensuring repeat visits and loyalty. ▪ Stay updated with the latest trends, techniques, and products in the beauty industry. ▪ Support the team in achieving overall clinic goals and delivering an exceptional client experience. ▪ Work in a team ▪ Manage work under own guidance ▪ Any other duties deemed relevant to the operation of the business that is within the employees capabilities 3. Remedial Massage Therapist Location: NT Job Type: Full - time Salary: $65,000 to $75,000 per annum JOB DESCRIPTION Position Summary:Remedial Massage Therapists perform therapeutic massage and administer body treatments for treating injuries, health, fitness, and remedial purposes as well as encouraging clients their maintain wellness. Reports to: Manager Job Tasks ▪ Massage and knead soft tissues and muscles of the body to actualize treatment for injuries, medical conditions, or wellness maintenance ▪ Administer therapy treatments to patients using physical treatment aids or both hands ▪ Discuss with clients about their medical problems and histories with pain and stress to determine how the massage will be most helpful ▪ Carry out interview with patients to gather valuable medical information ▪ Apply hand and finger pressure to certain points of the body to achieve an effect ▪ Apply hand and finger pressure to selected points of the body ▪ Have and maintain treatment records ▪ Assess clients’ muscle strength, joint quality and function, soft tissue condition, and range of motion ▪ Teach medical equipment use or medical procedures to patients ▪ Create and suggest treatment plans that are to be used ▪ Create therapy programs for patients ▪ Professionally refer clients to other specialized therapists when the need arises ▪ Prepare, blend, and apply oils to clients’ skin ▪ Administer therapy treatments to patients using physical treatment aids or hands ▪ Join hands with other types of therapists to plan for clients ▪ Consult with other professionals in the healthcare industry such as psychologists, chiropractors, physiotherapists, and physicians, to create treatment plans for clients. ▪ Work in a team ▪ Manage work under own guidance ▪ Any other duties deemed relevant to the operation of the business that is within the employees capabilities
