Assistant Store Manager [Full-time Position] - Mai Wiru Regional Stores Council Aboriginal Corporation Engage and work within a rewarding environment that will provide you with a unique living and travel experience. From Alice Springs to Uluru, through the desert of Central Australia, you will certainly explore areas that many would dream of visiting. Along with a unique working environment, a range of staff benefits and entitlements are offered as part of our remuneration packages, including: Attractive salary Performance and Retention Bonuses Salary Sacrifice available 12% Superannuation Relocation Allowance (conditions apply) Heavily subsidised, secure, and fully furnished accommodation (including utilities/phone/internet) Professional development opportunities (Progress and develop your skills and knowledge to be poised for growth) Food Safety and First Aid training provided THE POSITION Working as part of the Mai Wiru team, and in consultation with the Store Committee, Assistant Store Managers are responsible for supporting the Store Manager in the day-to-day running and operation of the store, keeping with the Mai Wiru Charter - Offering a range of healthy food and essential items at affordable prices. Assistant Store Managers are involved in the daily operations, human resourcing, marketing, logistics, information technology, customer service, finance, administration, conflict resolution and compliance of the store. ACCOUNTABILITIES Shelves/display areas are full to capacity with quality saleable items, goods are rotated, and products are priced in accordance with policy. The retail area/s are clean and tidy, maintaining good retail presentation. The needs of new and existing customers are attended to. Assist in developing activities and promotions to ensure sales targets are met. The encouragement and involvement of Indigenous personnel in the store. Supervise, delegate and motivate employees. Ensure staff operate within the guidelines of policies and procedures. Perform administration/banking/clerical duties as directed by Store Manager. Willing to assist at other MWRSCAC locations upon request. Responsible for cash handling, banking, and maintaining and lodging accurate financial/sales/performance reports. Effectively manage staff in an efficient and courteous environment that fosters a productive experience for customers and staff alike. Mentoring of staff, writing efficient rosters, developing good rapport with staff, addressing issues in a timely and proactive manner, and cultivating a positive team environment. Meet occupational health and safety obligations and model appropriate behaviour in day-to-day work activities. SKILLS, EXPERIENCE AND QUALIFICATIONS • Retail experience, preferably in groceries. • Proven leadership skills with the ability to develop and mentor. • Sound stock rotation and cash handling experience. • Experience in financials. • Proven experience in dealing with various cultures. • Intermediate experience in computers and the Microsoft suite. • Must have a manual Driver's Licence. • Forklift License. [or willing to obtain] • Senior First Aid Certificate. • Food Safety Supervisor. • Ability to prioritise and have strong attention to detail. • Capability to work unsupervised with sound time management skills. • Demonstrated understanding of Work Health and Safety guidelines, policies, procedures, and responsibilities. • High-level customer service PHYSICAL REQUIREMENTS Work is very operational and manual labour-intensive, requiring physical fitness. REQUIRED EXPERTISE Minimum of three years within retail grocery management Proven leadership skills [Mentoring and training experiences required] Stock control expertise and proven financial/administrative skills Knowledge of dealing with various cultural backgrounds Intermediate computer skills CERTIFICATES/LICENCES Tertiary education or Retail Certificate (Advantageous) Manual Driver's Licence (Required) Fork lift licence (required - and must be able to obtain one) Ochre Card (required) OTHER REQUIREMENTS Mai Wiru has a strict 'Pet and Animal' policy in place. Any candidate who owns a pet will need to include details during their application. This will be assessed according to the position and accommodation provided. IMPORTANT: As Mai Wiru provides services to 'at risk and vulnerable people' across remote Indigenous Communities, candidates will also be required to submit a 'Criminal Background Check' with their application. PLEASE NOTE: Only successful candidates considered for the position will be contacted for interviews.
