Job Description As a Spare Parts Coordinator , you will play a key role in ensuring the timely availability of parts to support both internal teams and external customers. You will manage inventory to meet operational demands while maintaining high levels of accuracy and efficiency. This role also oversees the warranty process, ensuring claims are processed promptly and in collaboration with relevant stakeholders. We’re looking for a highly organised individual with strong communication skills and the ability to build effective relationships—critical to delivering excellent customer satisfaction. You will be detail-oriented, proactive, and capable of managing a large inventory with precision while driving continuous efficiency in all aspects of the role. Key Responsibilities Ensure processes are followed to maximise parts availability and minimise customer downtime Receive, process, and dispatch parts orders, keeping relevant stakeholders updated Optimise warehouse storage to maximise space and maintain a logical, organised system Manage inventory to ensure alignment between physical stock and system records Coordinate and process warranty claims efficiently in collaboration with service teams Maintain accurate inventory levels and data integrity Complete routine tasks to effectively manage and maintain inventory Build and maintain strong relationships with PAE, Burson, and Bapcor businesses, balancing competing priorities Deliver and manage high levels of customer satisfaction Lead a zero-harm culture through effective risk management and proactive safety engagement Ensure compliance with all relevant WHS&E policies and procedures
