Cooperative House Manager – Honey Myrtle Cooperative Supported Independent Living Cooperative (SILC) Salary: 10 hours per week of House Manager administrative allowance wages from face-to-face support Location: Lane Cove About SILC SILC is a not-for-profit cooperative, and NDIS registered provider of supported independent living services. We believe that people with disability, together with their families, are best positioned to make decisions about where they live, who they live with, and who supports them. We assist families to establish cooperatives that run family-governed homes for their family members. Our model achieves great outcomes when families are actively involved in the person’s life, creating safe, supportive environments where residents remain happy, healthy, and connected to their family, friends, and community. About this Role: We are seeking a highly organised and detail-oriented House Manager to take executive responsibility to support and lead the operations of the Honey Myrtle Cooperative, which provides accommodation support services for a young adult female with cerebral palsy, intellectual disability and vision impairment. Honey Myrtle is supported by 6 to 10 different support workers. As Cooperative House Manager, you will lead this team to meet the residents’ needs and ensure the smooth operation of the home. Working Hours: Flexibility to meet the needs of Honey Myrtle Cooperative including: 10 hours per week of practice leadership/administration Direct support shifts – to be determined later Responsibilities: Establish and embed NDIS values in organisational culture and practice Build and maintain consistent good practice across all operations Be actively present in the home environment to lead and develop the support team Oversee and manage daily operations of the house Provide direct support to residents, including personal care, meal preparation, and household tasks Monitor and report on residents’ physical and emotional well-being Collaborate with team members, families, and healthcare professionals Manage staff rostering to match worker capabilities with residents’ needs and preferences Establish a learning culture through debriefing, coaching, and feedback Establish systems to support health and manage risk Apply principles of positive behaviour support when implementing behaviour support plans ESSENTIAL REQUIREMENTS Experience: 3 years working in the disability sector or residential care setting Experience leading and managing teams Minimum 2 years’ experience with adults with physical disabilities, such as cerebral palsy Skills and Knowledge: Strong understanding of person-centred care and NDIS participants’ diverse needs Strong knowledge of the NDIS and best practice approaches in disability services Sound understanding of health and safety practices Highly developed interpersonal, communication and negotiation skills Proven leadership and management abilities Sound organisational skills with ability to work independently and manage competing priorities Demonstrated proficiency in office IT applications Qualifications and Checks: NDIS Workers Screening Check Current First Aid and CPR Certificates (or willingness to obtain) NDIS Worker Orientation Module (or willingness to obtain prior to commencement) Valid Australian Driver’s License Relevant qualification in Community Services, Disability Support, or related field; or equivalent level work experience Understanding of the UN Convention on the Rights of Persons with Disabilities and NDIS Code of Conduct Valid permanent working in Australia rights Desirable Criteria Roster and budget management experience Experience in leading compliance and risk-related activities Experience providing support with enteral feeding Experience providing support with manual handling and assistive technology What We Offer Above award rate Weekly Administrative Allowance: $550 12% superannuation 5 weeks annual leave per year Salary packaging option of up to $15,999 Access to Employee Assistance Program Ongoing professional development opportunities A supportive and inclusive work environment How to Apply Applications without a cover letter will not be accepted. AI cover letters are discouraged; we want to hear from you! Please submit your application including your resume and a cover letter addressing the questions below: What methods do you use to build strong relationships with residents, families, and multidisciplinary teams? Please share an example of a time you supported a team through a complex staffing situation, a change management project, or a resident-related challenge. What actions did you take, and what was the outcome? How would you approach meeting NDIS Practice Standards while managing risk and ensuring effective quality systems are in place? How do you support and empower teams to deliver high-quality care to residents, while also fostering staff engagement and job satisfaction? Why do you think this role sounds like the next step for you?