About the company A blue-chip MSP with an excellent reputation. They offer a friendly, professional, down to earth work environment, offer a mix of project & support work, and provide excellent opportunities to pick up further MS certifications. About the role You're largely dealing in modern Microsoft (Think Azure, Intune, 365, AVD, Azure Storage, HyperV) but there's also some VMWare, networking, scripting & automation and cybersec involved in the role. So the more of that you know the better. Most of the work is high level support & troubleshooting (maybe 70%) but there is also a significant project work facet to the role (30%). You also need to be very comfortable interfacing with clients. Indeed presales & design could become part of the role in future. So what are we looking for? Someone with a strong body of Microsoft experience (and ideally a few certs) Ideally someone who comes from an MSP background a can-do attitude Strong communication skills and the ability to interface with external clients the ability to improve processes & harden systems Your reward: A great name for the CV A mix of project work & high level support across different environments A great workplace culture (a quality team, strong leaders & scope for career growth) A very healthy $140K base the chance to pick up a number of MS certs If that sounds like the role for you, apply now! No need for a cover letter - your CV will speak for itself. Balance Recruitment is committed to equal opportunity employment. We celebrate diversity and encourage people from all sections of the community to apply.