About the company My Help Pty Ltd, trading as My Help Services , is a Melbourne‑based provider of aged care and disability support services. As a registered NDIS provider, the company specialises in personalised in‑home care designed to empower individuals to live independently with dignity and confidence. With more than 15 years of collective management experience, My Help Services has established itself as a trusted organisation delivering tailored support across personal care, domestic assistance, transport, respite care, and complex care needs. Role overview The Sales and Marketing Manager role exists to drive business growth by developing and implementing effective sales strategies, marketing campaigns, and client engagement initiatives. This position is responsible for increasing brand visibility, expanding market share, and ensuring revenue targets are achieved through structured planning and execution. Key responsibilities Develop, implement, and monitor sales and marketing strategies to achieve revenue and growth targets. Analyse market trends, competitor activity, and customer insights to identify opportunities for expansion. Plan, direct, and coordinate promotional campaigns, advertising, and public relations activities. Manage brand positioning and ensure consistency across all marketing channels. Establish and maintain strong relationships with clients, stakeholders, and business partners. Lead, mentor, and supervise the sales and marketing team to drive performance and accountability. Prepare budgets, forecasts, and performance reports to support strategic decision‑making. Negotiate contracts, pricing, and service agreements with clients and suppliers. Oversee digital marketing initiatives including social media, SEO, and online advertising. Qualifications and skills Certificate III or IV in Business/Marketing or equivalent vocational training will be highly regarded. Minimum 1-2 years’ proven experience in sales, marketing, or business development leadership. Strong knowledge of market research, competitor analysis, and customer engagement strategies. Demonstrated ability to design and implement marketing campaigns across digital and traditional channels. Benefits and perks Competitive remuneration package aligned with experience and industry standards. A dynamic and collaborative workplace culture that values innovation and results. Opportunities for professional growth, including leadership development and exposure to strategic projects. Flexibility in work arrangements to support work–life balance. Career stability within a reputable organisation committed to compliance and excellence.
