Express Employment Professionals Canberra is recruiting on behalf of a highly respected orthopaedic specialist practice located within a private hospital in Garran. We are seeking a professional, organised and highly accurate Administration Officer to join a friendly and collaborative team. Previous medical administration experience with strong administration skills, exceptional typing ability, accuracy, dictaphone and the capacity to learn quickly. Hours of Work Tuesday 8:30am - 1:00pm Wednesday & Thursday 8:30am - 4:30pm Friday 8:30am - 3:00pm About the Role This is a varied administration and reception position where no two days are the same. You will be an important part of a small professional team, assisting with patient enquiries, appointment coordination, medical administration and day-to-day office operations. Key Responsibilities Greeting patients and providing professional front desk reception services Answering telephone enquiries and managing incoming emails Scheduling appointments and coordinating surgery bookings Managing electronic and paper-based patient records Processing invoices, receipting and EFTPOS transactions Typing correspondence, letters and operation reports from Dictaphone recordings Liaising with hospitals, operating theatres, medical professionals and insurers Scanning, filing and general administrative support End-of-day reconciliation and office administration duties Key Requirements Proven administration, reception or office support experience Fast and accurate typing skills Excellent spelling, grammar and written communication skills Strong attention to detail and commitment to accuracy Demonstrated ability to multitask and manage competing priorities Strong computer literacy and confidence learning new systems Professional presentation and exceptional customer service skills Ability to work independently and use initiative Previous medical administration experience will be highly regarded Current Police Check or willingness to obtain one Full Australian working rights What's on Offer? Genuine opportunity Work alongside a highly regarded orthopaedic specialist and supportive team Friendly, professional and collaborative workplace culture Ongoing training and support Free parking provided If you are a polished administrator who thrives in a professional environment, enjoys working with people and takes pride in delivering exceptional service, we would love to hear from you. Apply today.
