Are you ready to drive the performance, reliability and evolution of our core communications platforms? Take the next step in your career by joining our team as the Assistant Director for Voice and AV. This exciting role within the Enterprise Technology Group (ETG) at The Administrative Review Tribunal can be located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Sydney or Perth. This role in an ongoing opportunity, however non-ongoing for up to 12 months with the possibility of extension up to 2 years may be considered. Remuneration: The annual salary range for the position is EL1 - $121,755- $143,202 p.a. , plus a generous employer superannuation contribution of 15.4%. About the opportunity: Operating within a culture that values innovation and professional development, the Assistant Director, Voice and AV works closely with IT teams to provide strong leadership and expert advice for critical ICT systems. The role contributes to the achievement of strategic outcomes and measurable benefits through effective collaboration with ETG Directors, stakeholders and operational teams, delivering structured insights and continuous improvement in service delivery. This is a hybrid role with flexible work arrangements, requiring a minimum of one regular day per week in the office. About you: We're looking for a hardworking self-starter with a passion for technology and a genuine interest in how tech solutions can improve client outcomes. If you’re someone who thrives on and keeps pace with change, and is committed to ongoing learning, we’d love to hear from you. This role aligns with the SFIA 9, and to be successful you will have: Experience overseeing the planning, installation, maintenance and acceptance of new and updated infrastructure components and infrastructure-based services in Teams Rooms Pro and supporting server systems. Substantial experience providing definitive and expert advice in Microsoft Teams, Microsoft Teams Rooms Pro, Microsoft Teams Voice, Microsoft Teams Queues and Avaya Systems. Experience leading continuity of service delivery, ensuring agreed service levels, security requirements and other quality standards are met. Proven understanding of user experience design, and the adoption of practices to improve user experience. Experience working with business and technical stakeholders to analyse needs, manage expectations, and maintain effective working relationships that support the delivery and ongoing improvement of applications and services. Qualifications Desirable: Academic qualification (degree, postgraduate) in technology and/or aligned qualifications Vocational certification in modern technologies (e.g., cloud, software, platforms) Vocational certification in software development methodologies (e.g., Agile, Scrum, XP, SAFe) Eligibility: Australian Citizenship Requirement to undertake an Australian Federal Police Check and complete a health declaration The ability to obtain and maintain a Baseline Security Clearance More information about this position, the scope of the role, duties and required capabilities and experience, is contained within the Position Description , which is linked below and available on our Career Opportunities page. About the Tribunal: The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws. We believe in providing our employees with a work environment that is supportive and rewarding. Our culture is one that welcomes all and we embrace flexibility and diversity. We believe our people are our most valuable asset and we work to support the skills, knowledge and capability of our staff. You can learn more about the Tribunal on our website . What we offer: We believe the little extras can make a big difference in supporting your success and some of our great incentives include: flexible working options to support you with your commitments outside of work competitive salary including generous superannuation employer contribution of 15.4% salary packaging options supportive career development opportunities access to holistic health and wellbeing programs including Fitness Passport which provides discount to 350 gyms, free annual influenza vaccinations and free eye tests generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance and options to purchase leave Employee Assistance Program for you and your family positive and inclusive culture Read our Enterprise Agreement for more information about our terms and conditions of employment. Ready to take the next step? Apply now and help shape the future of ICT at the Administrative Review Tribunal! How to apply: To be considered, all applications must be submitted online via the Career Opportunities page. Please click on the job title you are applying for, click apply at the top of the page and follow the instructions on the online application. Please do not apply via SEEK Apply portal. Please submit a CV (of no more than 4 pages) and cover letter (of no more than 2 pages) addressing how your experience matches the capabilities and experience of role, referring to the Position Description. Applications close: Wednesday 27 May 2026 at 11:45pm (AEDT) Should you wish to discuss this position, please contact: Name: Grant Nicholas Title: Director Technology Products Tel: 02 9276 5 Email: art.gov.au Please contact the Talent team on (02) 9276 5 or art.gov.au should you require assistance with accessing our website or with lodging your application. NO AGENCIES PLEASE We are a Circle Back Initiative Employer and commit to responding to every applicant. Please note a merit list/pool may be created to fill future like vacancies. Suitable candidates on this merit list/pool may be contacted in relation to identical or similar non-ongoing and ongoing roles in the Tribunal, or the broader APS, within 18 months from the original advertised date in gazettal. The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQIA community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview. RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
