Be the voice of a trusted local brand Ruttley Services has been servicing homes and businesses across Sydney for over 10 years, earning 300 five-star reviews and a reputation for being reliable, responsive and reassuring. We’re growing, and we’re looking for someone who brings warmth, confidence and positive energy to every conversation. This is not a cold-call sales job — it’s a customer-first role where you’ll support incoming enquiries and work warm leads from our database to help customers book the services they need. If you’re a natural talker, love helping people, and want to work close to home in Chatswood with a supportive team, we want to hear from you. What you’ll be doing Answer incoming calls and assist customers with enquiries and bookings Make outbound calls to warm leads from our existing customer base Generate appointments for our plumbing & electrical services Follow up on previous quotes and lost jobs Maintain high call quality with a friendly, professional phone manner Update customer information and manage bookings in our CRM Support the team with scheduling and general admin tasks Work toward achievable weekly and monthly performance targets Who we’re looking for A bubbly, confident personality with strong phone presence Customer-focused and genuinely enjoys helping people Clear communicator with excellent verbal skills Comfortable making outbound calls and handling busy call volumes Organised, reliable and team-oriented Self-motivated with a positive, can-do attitude Local to Chatswood or surrounding areas preferred Previous call centre / sales / customer service experience is a plus Why join Ruttley Services? Supportive team culture that values personality and effort Ongoing training and career development Stable, growing company with strong local reputation Regular social events and team outings Work close to home in Chatswood
