Grace Loves Lace is a world leader in innovative and modern bridal with a Head Office on the Gold Coast and 23 boutiques worldwide! An exciting opportunity is now available for an Alterations & Sewing Specialist located at our HQ in Burleigh Heads. You will work closely with the production team, with a goal to preserve the integrity of the design concept and to ensure the approved product can be reproduced and meet our high-quality standards. Your aim will be to ensure garments produced satisfy quality standards in terms of consistent fit, construction and workmanship across all our brands and categories. Key responsibilities of the role: Alterations and repairs of lace and silk gowns to a high standard and in an appropriate timeframe to meet production KPIs Liaising with our customer experience team to support the resolution process for a bride with any alterations and offer advise as required Handling a range of fabrics including silks, crepes and laces Repairing garments to GLL standard Finishing hems on MTO / STND / RTW garments Assessing and Performing any repairs and alterations to garments as required Assessing gowns and analysing via photos and video communication Assessing gowns to bride size ranges on the mannequin Assessing returned gown and accessories deeming suitable for stock Recognizing ongoing issues and liaise with production team to make modifications during the manufacturing process Updating Case Information in NetSuite as required including reviewing and adding case notes, creating and building workorders for assessments, alterations and additional fabrics Fulfilling BOMs for components used, route and timings Accurate cutting of fabrics and lace placement of motifs as required Reading and interpreting technical garment specification ensuring returns are withing GLL standards Using a range of machines, such as overlockers and hemmers to carry out a range of tasks and produce different finishes Altering machine settings to suit the type of material and finish required Checking that all finished garments match the pattern instructions and meet quality standards Reading and interpreting technical garment specifications and tech packs Monitor sewing machine operations and observe defects in stitching or machine malfunctions Required Skills: At least 4 years’ experience in garment construction Solid knowledge of sewing room process with an ability to use a range of industrial machinery including overlocker, plainsewer, coverstitch, elasticating. Sound understanding of patterns and technical specifications Proficient in Microsoft office, including excel and outlook Previous knowledge in working with stretch fabrics, silk, lingerie, bridal Demonstrated effective time management skills Ability to work well independently as well as within a team environment Highest standard of attention to detail and commitment to quality Excellent multi-tasking and organizational skills Ability to meet daily goals and deadlines Works well within a fast paced and ever-changing environment to ensure team KPIs are achieved GLL Benefits: Work in our beautiful Burleigh Heads HQ Join a passionate, supportive team within a growing global brand Ongoing development and support Employee Assistance Program Generous staff discounts on bridal and occasion wear Team rewards, recognition and celebrations All candidates must have unrestricted full-time working rights in Australia and provide two recent and relevant referees. We thank you in advance for your interest in working with us but only those candidates selected for interview will be contacted. Grace Loves Lace has always been, and always will be, committed to provide an environment free of discrimination and harassment to our candidates, employees, customers, and suppliers. We are committed to equal opportunity and recruitment decisions are based on merit and business needs. We do not base decisions on any classifications protected by federal, state or provincial and local laws and ordinances. Reasonable adjustments are available to qualified individuals Apply for This Job
