This is a V- Doorways Support Assistant role with The Salvation Army Australia based in Wonthaggi, VIC, AU The Salvation Army Australia Role Seniority - intern, graduate More about the V- Doorways Support Assistant role at The Salvation Army Australia ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. The Salvation Army ‘Doorways’ community support model engages people at their point of need in a holistic way that is missional, relational and professional. We provide support for those that need it most through financial and material emergency relief and casework which helps them to find long-term solutions. The Doorways Support Assistant will be the first person a community member meets when they walk through the door. A smile and tidy area welcomes a community member into a place where they feel safe and accepted. Doorways Support Assistants act in all aspects of material aid emergency relief, offering refreshments, helping with the food pantry and also with the process of providing connection and support. Key tasks and responsibilities Doorways Support Assistants work across all site-based aspects of support which may include community connection, distribution of pre-allocated financial assistance, referral to other services, programs, activities and spiritual support. A friendly smile and warm welcome will help community members relax and connect over a cheese toastie and a cup of tea or coffee, as the Doorways Support Assistant takes a genuine interest in the person and their wellbeing. Volunteers in this role bring a good sense of practicality and organisation by assisting with receiving material aid items, restocking and food storage, administration of emergency relief vouchers and support the distribution of material assistance. Time required: 9am - 2pm on Mondays (excluding public holidays). Qualifications and skills Your confidence and interest in meeting new people is essential for this role Previous experience connecting with community members in a social setting or in customer service is desirable Confidence with using computers may be required for administration tasks The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration. Volunteer with the Salvos It takes an army of volunteers to provide and enable practical care for Australians every year. Volunteers bring life to our values of integrity, compassion, respect, diversity and collaboration. We are always looking for individuals to bring fresh energy and ideas to a range of volunteer roles. Whatever your skillset, availability or areas of interest, you may surprise yourself with the different ways you can make a difference. Volunteering is an invitation to demonstrate care for others in our local communities; it is the everyday embodiment of love in action. Those who give up their time so freely are some of the greatest contributors and advocates of Salvation Army mission and vision. It is through working alongside one another that transformation is possible. Not only do we focus on the transformative experience of service recipients and local communities, but also of our volunteers. The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you volunteer with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. The Salvation Army offers a range of opportunities to build your connections, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about volunteering that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our Careers Site here. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the The Salvation Army Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Welcoming community members Distributing material aid ☕ Providing refreshments Key Strengths Community engagement Organisational skills Customer service Computer proficiency Crisis management Team collaboration A Final Note: This is a role with The Salvation Army Australia not with Hatch.
