Job description The Company: An award-winning and highly established volume home building company, based in the South-Eastern suburbs of Melbourne, with a total team count of 55 full-time staff and building approximately 120 homes per year with average contract values ranging from $900k-$1.5m are looking to hire an experienced Tender Presenter to join their growing team based in their stunning and modern South-Eastern suburbs of Melbourne office. Homes built by the business can range from Greenfield and Knockdown-Rebuild Projects. The Opportunity: This is a key client-facing role sitting between Sales, Estimating and Drafting, where you’ll guide clients through the tender and design review process while ensuring accuracy, communication and momentum through to contract stage. The role would suit someone from a pre-site coordination, tender presentation or customer service background within residential construction who enjoys working directly with clients and being heavily involved in the full pre-construction experience. This role is all about creating a seamless and professional customer experience through the tender and pre-site phase. You’ll be responsible for presenting tenders, explaining inclusions and upgrade options, coordinating design review outcomes, managing client communication and ensuring all documentation and pricing updates are captured accurately before contracts are issued. You’ll work closely with internal drafting, estimating and sales teams to ensure clients feel informed, confident and supported throughout the journey. Hours of Operation: Monday to Friday 7.30am to 4.00pm, full-time working in an entirely office-based role. Why this role stands out: Stable, long-term opportunity with an established, award-winning residential builder Highly client-focused role with strong internal support structures Genuine opportunity to influence customer experience and conversion outcomes Collaborative team environment across sales, estimating and drafting Variety across tender presentations, design coordination and client management Monday to Friday office-based role with consistent workflow Key Responsibilities of the Role: Present tenders, plans, inclusions and upgrade options to clients Guide customers through selections, variations and design changes Coordinate and attend design review appointments Capture and document all requested client amendments accurately Liaise with drafting and estimating teams regarding plan and pricing updates Maintain ongoing communication with clients throughout pre-construction Ensure all documentation is aligned and build-ready prior to contract stage Manage CRM updates, notes, variations and client records Assist in resolving client questions and maintaining project momentum Support the progression from tender stage through to signed contracts Candidate Requirements: Minimum 5 years’ experience within residential construction pre-site/customer service and/or tender presentation within a volume or custom home building environment Strong client-facing capability, with excellent communication and presentation skills Driven, customer-focused and solutions-oriented approach Ability to work both collaboratively within a team and autonomously High level of attention to detail, particularly around documentation accuracy and managing multiple workflows This is a critical role for the business supporting their highly valued clients through the pre-site/Tender phase, requiring someone who can confidently guide clients, manage expectations and drive progression through to contract. The key benefits for you: Strong long-term career opportunity within a growing residential builder Supportive leadership team and collaborative culture Client-facing role with genuine ownership and autonomy Stable pipeline of projects and consistent workflow Opportunity to work closely across multiple internal departments Weekly salary structure with remuneration based on experience How to Apply? Via the Seek Website: Submit your updated resume using the 'Apply for this job' button at the top of this page and continue to follow the on-screen instructions. Via Smartphone/Seek App: Submit your updated resume using the "Quick Apply" button at the bottom of your telephone screen and follow the on-screen instructions. For any direct enquiries, please call: 0451 223 086 for a strictly confidential conversation about the role. All applications will be kept in the strictest confidence and will not be forwarded to our client without your prior approval. To be considered for this full-time position, you MUST be eligible to work in Australia with no work restrictions. Respectfully, please be advised that only shortlisted candidates will be contacted .
