The Credit Team Leader will report directly to the Shared Services Manager, taking a hands-on approach while also mentoring and leading the credit team. This role would suit a Senior Credit Controller, Senior Accounts Receivable professional, or an existing Credit Team Leader looking to join a supportive and collaborative environment. The organisation prides itself on its strong company culture, approachable leadership, and being an genuinely enjoyable place to work. The role: Lead the credit function supporting a small team Manage and monitor all accounts to ensure timely payment Access credit health of new and existing customers Investigate and resolve invoice queries with a high standard of customer service Accurate and timely reporting Recommend process improvements to enhance collection efficiency The successful candidate: Proven experience in a team leader or senior position where you have lead or mentored others A strong track record in reducing debt The proven ability to build strong relationships across all levels Strong customer service focus Excellent organisation skills and an ability to plan and prioritise Excellent verbal and written communications Strong attention to detail and problem solving skills Have a high level of enthusiasm and a positive approach The finer details: 3 days from home after probation period Parking available onsite Competitive salary on offer Ongoing learning and development opportunities Hawthorn location if this role sounds of interest, please apply today as we will be reviewing applications as they are submitted.
