Description Location: We have 1 opening in each of the following locations: Melbourne, VIC (Laverton Area) Brisbane, QLD (Yatala Area) Job Descriptions: Responding to spare parts enquiries and providing exceptional customer service Building strong client relationships and driving customer value & support Preparing quotes and coordinating deliveries & returns Proactively connect with customers to increase parts sales and service value Responsible for stock control, including accuracy & safe storage & quality check Provide a Safe Work environment, understanding the importance of good House Keeping Picking & packing together with Loading / Unloading trucks Moderate lifting capacity of 10-20kg for yard work duties Operate Counterbalance Forklift and other equipment Respond to Internal & External emails and other correspondence on various levels Perform other ad-hoc duties as assigned Job Requirements: Minimum 2 years of working experience with spare parts/automotive/heavy equipment Ability to be flexible and work autonomously based on the requirements of business A proactive, sales-focused mindset and a passion for delivering excellent service Strong communication skills with the ability to build lasting relationships High attention to detail and organisational skills Intermediate MS Office skills (Outlook in particular) A willingness to learn – product training will be provided Proven experience in both customer service & hands-on logistics tasks Forklift License with a minimum of 2 years’ experience (valid HRWL is a MUST) Operates as a Team player and adds to the Team Culture Exposure to SAP (is preferred and an advantage) Reliability and an “On Time” culture is essential Strong record keeping ability Valid Drivers Licence is a MUST
